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Problems with translation, not working buttons, very slow loading time,

This topic has 20 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

epiphani

Participant

October 15, 2020 at 23:11

Hai!

1. It seems that (even with manual input with LocoTranslate plugin) some of the words like for example = “Enter your promotional code” won’t translate to Dutch. How can we fix that?

2.a Some buttons, like the one in the shopping cart overview (“View cart”-button) I have to click twice before it goes to the content/page. How can I fix this.
2.b And with what code can I change the border-radius & color of these buttons?
2.c I have 2 buttons for “Checkout”, I just need one. How to remove one of them?

3. Im using the “Product Subtitle” plugin, all my settings are “On” to show the subtitles of the product in all the pages, but unfortunately I still can not see the subtitles in de “Cart” (off canvas). Nor in the “Wishlist”. How can we fix this?  4. In my off-canvas “Menu” on mobile, my search bar has a square border, how can I remove this border?

5. My buttons like “EASY” in footer is not working.

Thanks you so much for taking time to help me!

Kind regards,

Epi

#255250 Copied Theme version: 7.0.1 WooCommerce version: 4.6

19 Answers
Olga Barlow

Support staff

October 16, 2020 at 12:34
Hello,

1) Make sure that your translation file is up to date https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ and that the mentioned string is translated. If you still have the issue then provide us with WP Dashabord access to check the problem in more detail.

2) a. These buttons are not the XStore theme buttons, they come from the Elementor plugin http://prntscr.com/v0igrq because of option that you enabled in the Elementor settings. And click works ok https://gyazo.com/96a7789dd08cc80162e1cb398328ca08 but it takes some time to load the cart page.

b. Contact Elementor plugin support if they have any option to change it for those buttons. Border radius for buttons of our theme you can change in Theme Options > Styling > edit Light, dark and Active buttons border-radius.
c. Disable Elementor buttons (Elementor > Settings > Integrations > WooCommerce > Mini Cart template > disable)

3) Provide us with WP Dashboard and FTP access to your site to check if we could add compatibility with that plugin.

4) Add the below code to Theme Options
```
.mobile-header-wrapper .et_b_header-search .input-row {
    border: none;
}
```
5) Don’t see issues with that button https://gyazo.com/537ef41a8707f10998559b25ab1455a9

Regards
#255306 Copied
epiphani

Participant

October 17, 2020 at 17:15

Hai Olga,

Thanks for your help!!!

1) I only translated the Child theme not the regular one, fixed!

2a) The problem with the buttons is only on mobile use. I just disabled the off-canvas menu, so problem solved for desktop version, but still visible on mobile. How do I disable de off-carvas menu?

2b) Fixed, thanks!

2c) Solved same as 2a!

3) Also solved same as 2a!

4) Solved, perfect! Thanks. (:

5) Problem was only on mobile, but I forgot that a made 2 footers, 1 desktop and 1 mobile and forgot the link the media in mobile footer buttons. hihi (:

Then I have a few other problems:

1) How can I change the “Update cart” (Winkelmand bijwerken in Dutch) button in de cart overview? (color, background and border radius)

2) I really need to get ride of the “Newsletter” pop-up, but when I disable this in de Cutomizer it is still visible.

3) The subtitles of the product in Shop is not showing, could you help me with this problem?

Thank you so much!!!

kind regards,

Epi

#255507 Copied

Rose Tyler

Support staff

October 18, 2020 at 07:31

Hello,

2a) https://prnt.sc/v1jhyk
1) Theme Options > Styling > Bordered buttons
2) Theme Options > Header builder > delete Newsletter element from the header content.
3) All available settings you can find in Theme Options > WooCommerce (Shop) > Shop > Products style

Regards

#255552 Copied

epiphani

Participant

October 20, 2020 at 22:45

Hai,

Thanks!

The solution for number 3 is not working, there is no option in the “Product style” for subtitles. Could you please check for a php code? In de plugin it says:
———–
Subtitle not visible in shop page?
This issue might be with the theme which you are using

Please do make sure that your theme has woocommerce_shop_loop_item_title AND woocommerce_after_shop_loop_item_title filter in the below files

1. your-theme/woocommerce/content-product.php
———–

And can I have an other question, could you tell me how to change the font size of the product title also on the shopping page?

Thanks,

kind regards

Epiphani

#255862 Copied

Rose Tyler

Support staff

October 21, 2020 at 12:37

Hello,

3) Do you use an additional plugin for subtitles? Which one? Please provide temporary wp-admin and FTP access, so we can take a closer look.
4) Provide URL of the page, so I can give an appropriate custom CSS code.

Please submit new topics for new questions, do not use 1 topic for a lot of questions.

Regards

#255917 Copied

epiphani

Participant

October 26, 2020 at 12:13

Hai Rose,

Alright.

Yes, I use an additional plugin: Product Subtitle For WooCommerce

Hope you can fix it!

Please contact administrator
for this information.

#256539 Copied

Olga Barlow

Support staff

October 27, 2020 at 08:48

Hello,

What about FTP? Because we need to make changes in the theme files.

Regards

#256626 Copied

epiphani

Participant

October 27, 2020 at 11:18

Hai Olga, thanks for helping!

Please contact administrator
for this information.

#256660 Copied

Olga Barlow

Support staff

October 27, 2020 at 16:06

Hello,

Check the cart now.

Regards

#256691 Copied

epiphani

Participant

October 29, 2020 at 16:19

Hai Olga,

Thanks I can see the subtitles now. But there is an other problem, it was before the product title and now I tried to change this to after, but now I see double… and how can I change the font size of product title and subtitle? Also on mobile?

Kind regard,

Epi

#256951 Copied
Olga Barlow

Support staff

October 29, 2020 at 18:13
Hello,

I tried to change this to after, but now I see double

Do you get the double font-size?

Add the folowing custom to Theme Options > Custom CSS to reduce the subtitle font-size in the minicart
```
.widget_shopping_cart_content .product-subtitle + h2 {
    font-size: 14px;
}
```
Or do you want to change the title size for the title and subtitle here http://prntscr.com/v9jvao ?

Regards
#256973 Copied
epiphani

Participant

October 30, 2020 at 12:34

Hai Olga,

Sorry I wasn’t clear. Now I see the subtitles x2 on the product archive page. (The page with overview of all the products in “Shop”. Look in url: https://www.greensoil.eu/shop/)
I also need the change the font size of title & subtile on this page. I build it myself with Elementor, maybe that is the problem that I can’t change the fonts etc with a custom CSS code?

The title & subtile on single product page are fine and I have custom css codes to change the fonts etc.

Thanks again for helping!

Kind regards,

Epiphani

#257051 Copied

Olga Barlow

Support staff

October 30, 2020 at 18:15

Hello,

I see. Ok. So where you want to show the subtitle: before or after?

Regards

#257124 Copied

epiphani

Participant

November 2, 2020 at 14:53

Hai Olga,

The Subtitle needs to be after the Product Title please.

Thanks,

Kind regards, Epi

#257369 Copied

Olga Barlow

Support staff

November 3, 2020 at 16:13

Hello,

Check now.

Regards

#257539 Copied

epiphani

Participant

November 5, 2020 at 11:48

Hai Olga,

Okay it works! Thanks.

Could you now only provide me with CSS to change font size and top margin of the subtitle and title?

Kind regards, Epi

#257923 Copied

Olga Barlow

Support staff

November 5, 2020 at 17:08

Hello,

On the shop page or on the single product page?

Regards

#257990 Copied

epiphani

Participant

November 9, 2020 at 17:29

Hai,

On the shop page.

kind regards,

epi

#258684 Copied
Olga Barlow

Support staff

November 10, 2020 at 15:19
Hello,

You can use the following code
```
.product-details .product-subtitle+h2 {
    font-size: 18px;
    margin-top: 5px;
}

.content-product .product-title a {
    font-size: 25px;
    margin-top: 5px;
}
```
Regards
#258851 Copied
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