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Problems with translations after updates

This topic has 8 replies, 2 voices, and was last updated 2 years, 10 months ago ago by Olga Barlow

beerzs15

Participant

January 18, 2022 at 10:48

Hello, we keep having this problem where we lose our translations after updates.
For example, we lost First name *,Last name *,Phone *, Email address * translations in checkout.

#314622 Copied Theme version: 8.0.11 WooCommerce version: 6.1.0

7 Answers

Olga Barlow

Support staff

January 18, 2022 at 19:03

Hello,

I see that the mentioned fields are translated https://prnt.sc/26f9ign
Have you sorted it out?
Where did you save translation files of the theme and XStore core plugin?

Regards

#314671 Copied

beerzs15

Participant

January 21, 2022 at 09:24

Hello, it was solved because we changed the names of the fields, the translations didnt work arnymore. The themes translations are here https://i.imgur.com/nS5GCio.png and the xstore plugins here https://i.imgur.com/rkpGqIh.png.

#314853 Copied

Olga Barlow

Support staff

January 21, 2022 at 13:03

Hello,

“it was solved because we changed the names of the fields” – do you mean that you edited WooCommerce/theme source files to change that?
Do you use any third-party plugin for the checkout? Like Checkout manager or something? If yes then you need to change the translation of the mentioned fields in the plugin settings.
Theme translation does not apply for that if it’s under control of the third-party plugin.

Regards

#314874 Copied

beerzs15

Participant

January 24, 2022 at 13:29

We use checkout field editor. The fields that we changed names to were the basic checkout fields. In any case, sometimes when we make theme updates we lose some translations examples. https://i.imgur.com/FPtrqMB.png https://i.imgur.com/bbtnkyp.png https://i.imgur.com/CizIV3i.png . Are our translation files placed corectly?

#315075 Copied

Olga Barlow

Support staff

January 24, 2022 at 17:14

Hello,

Yes, translation files were placed correctly. But from time to time we add new strings in translation files and you need to sync translation after theme/plugin update https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/

Regards

#315094 Copied

beerzs15

Participant

January 24, 2022 at 17:58

So thats the reason why some transaltions dissapear after updates?

#315105 Copied

Olga Barlow

Support staff

January 24, 2022 at 18:14

Hello,

As I can see you have notice about theme update https://prnt.sc/26ioms8
I have updated the theme and translation of these strings are ok. So, don’t see problem.

Regards

#315107 Copied
Tagged: problems, themes, translation, updates, woocommerce, wordpress
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