This topic has 9 replies, 3 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler
Hi,
I have issues with your latest demo.
I have performed a wpreset and loaded the latest demo.
1) The text is not like your demo site. Its wrong in multiple places
2) The first image of someone using a tool, on my site I get a big yellow blurred star
Can you correct those issues please primarily the text. Its wrong in the menus, in the products, everywhere
Also on the product page I get this :
[etheme_sales_booster_safe_checkout]
Also colours are wrong on the menu that appears when hovering over images. Supposed to be blue but its black
Hello, @Jay545452,
We apologize for the inconvenience, but it is recommended that you run the import on a fresh WordPress installation. To do this, you can use the WordPress Reset plugin, which can be found at https://wordpress.org/plugins/wp-reset/.
This plugin can be used to remove all existing content and install a new version from scratch.
Please reset the installation and provide us with temporary valid/working WP-admin access in the private content area of this topic. We will then help you with the import, and let us know which demo you would like to import and with which page builder (Elementor or WP Bakery).
The WP-admin login details you provided are not valid/correct.
Thank you for your understanding.
Best Regards,
8Theme’s Team
Hello,
I said that I had already done a wp-reset, here is what I said in my first post :
I have performed a wpreset and loaded the latest demo.
Also the login details I provided work fine with different browsers.
Copy and paste the password, if it still does not work I will provide a new password
Hello, Jay545452,
Please clear cache and check your site now.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Yep all good thank you!
And thank you for the quick reply and help!
Hello, Jay545452,
You’re welcome!
Kind Regards,
8theme team
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