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Prodcuts added to cart disapear when switching to another subsite

This topic has 2 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Rose Tyler

ProdbyDaan

Participant

September 4, 2024 at 15:17

Hello Team,

when I am adding a product to the cart, I get the message that it’s been added to the cart.
When clicking on the mini cart icon, it shows the added product.

But when switching to another Subside, the Minicart Shows it’s empty.
Do you know how to fix?

I change only this setting.

Thanks!

#413041 Copied Theme version: 9.4.0

1 Answer

Rose Tyler

Support staff

September 4, 2024 at 15:44

Hello, ProdbyDaan,

Thank you for contacting us regarding your concern.

To assist you more effectively, could you please provide a video recording of the actions you took along with the issue you encountered? Additionally, could you specify from which page the screenshot was taken?

Try to enable the “Always Load ‘Wc-Cart-Fragments’” option, which can be found under the following navigation path: XStore > Theme Options > Speed Optimization.

We appreciate your cooperation.

Best Regards,
8Theme’s Team

#413047 Copied
Tagged: cart item persistence, disappearing cart items, subsite woocommerce solutions, switching subsite issues, woocommerce templates, wordpress woocommerce problems
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