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Product Add-on error - by jeremy - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Jack Richardson

jeremy

Participant

October 12, 2016 at 23:21

Hello,

I’m using WooCommerce Product Add-ons. After the last update to Version 2.7.24, the automatic space between the “Option Label” and the “Option Price” doesn’t work anymore. So my price is now stick to the label description…

Before: Shipping – National (40€)
After: Shipping – National(40€)

Please find screenshot.

I talked to Woocommerce support, they told me it’s related to the theme.

How can we fix that?

Thank you.

Please, contact administrator
for this information.

#142508 Copied

7 Answers

Eva Kemp

Support staff

October 13, 2016 at 08:14

Hello,

Please check if the same issue persists with default Woocommerce theme Storefront and let us know the result.

Regards,
Eva Kemp.

#142515 Copied

jeremy

Participant

October 14, 2016 at 15:03

Hello Eva,

It works with Storefront…

#142725 Copied

Jack Richardson

Support staff

October 14, 2016 at 17:43

Hello,

Please provide FTP and WP admin credentials in Private Content.
May we reupload the theme if needed?

Best regards,
Jack Richardson.

#142758 Copied

jeremy

Participant

October 17, 2016 at 10:14

Hello,

Please find information.

About reupload the theme, I just did your last theme update. If possible, I prefer you don’t reupload the theme.

Thank you.

Please, contact administrator
for this information.

#142873 Copied

Jack Richardson

Support staff

October 17, 2016 at 10:29

Hello,

Please give us full permissions to wp-admin panel to be able to see the backend.

Best regards,
Jack Richardson.

#142875 Copied

jeremy

Participant

October 17, 2016 at 10:33

Hello,

Sorry, it’s ok now.

Thank you.

#142878 Copied

Jack Richardson

Support staff

October 17, 2016 at 10:43

Hello,

I’ve checked the option with Storefront theme and the same issue persists there too:
http://storage6.static.itmages.com/i/16/1017/h_1476697278_6784220_2302230f10.jpeg

So it’s related to Woocommerce plugin, not to the theme. You need contact the plugin authors.

Best regards,
Jack Richardson.

#142881 Copied
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