Product Alignment on Safari Brower - by ice7

This topic has 6 replies, 3 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: ice7
    ice7
    Participant
    May 19, 2015 at 12:51

    Hello

    There is an issue when viewing the site using Safari Browser on iPad.

    Instead of the products being in proper Grid Layout, the products appear on-top of each other.

    Check included this screenshot…

    Login details have been included.

    Thank you

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 20, 2015 at 15:41

    Hello,

    We’ve checked your site and haven’t seen any issues.
    Please check if the problem persists with other Internet providers and on other mobile devices.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: ice7
    ice7
    Participant
    May 21, 2015 at 06:36

    Hello

    The issue is only occurring on the Safari Browser.

    Crome and Opera mobile browsers work fine.

    I have Tested on multiple mobile devices.

    Thank you

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 21, 2015 at 07:21

    Hello,

    I’ve just checked your site in Safari browser and Grid Layout working perfect.
    Please see screeshot: http://prntscr.com/77mc6c
    The same screenshot form IPad: http://prntscr.com/77mcid
    Please update your browser to the latest version and clean all cache.

    Regards,
    Robert Hall.

    Avatar: ice7
    ice7
    Participant
    May 22, 2015 at 03:38

    Hello

    The screenshot you sent, shows “Featured Products” in correct grid layout, however grid layout for featured products work fine for me also, its the “Recent Products” under that which is out of alignment.

    Could you please take one more check, on safari, the “Recent Products”

    Thank you again

    Avatar: Eva
    Eva Kemp
    Support staff
    May 22, 2015 at 08:47

    Hello,

    We’ve checked on iPad in Safari browser and haven’t seen any issues with recent products block:
    http://storage3.static.itmages.com/i/15/0522/h_1432280748_5720393_54a7e3da84.png

    Please take our apologies, we’d like to help you but we can’t replicate the issue you described.

    Regards,
    Eva Kemp.

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