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Cannot view any shop page except page 1.

This topic has 4 replies, 2 voices, and was last updated 2 days, 7 hours ago ago by Alex Carter

  • Avatar: Mr.Auxins
    Terpsauce
    Participant
    March 24, 2025 at 11:36

    In this video you can see the issue.

    When user selects 2nd page in shop, there is a dark gradient overlay which appears over the section while the contents of page 2 are loaded .

    When the contents are loaded, the sections remain dark with the overlay.

    Content is visible for topic creator and
    support staff only.
    #438424 Copied Theme version: 9.4.8
    3 Answers
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    March 24, 2025 at 11:38

    Also, the page navigation disappears when this happens. So when user views page 2, they cannot proceed to page 3 or back to page 1

    #438426 Copied
    Avatar: Mr.Auxins
    Terpsauce
    Participant
    March 24, 2025 at 11:41

    And when trying to access page 2, 3 etc by changing the the url manually, the page loads wrong. See screenshot

    Files is visible for topic creator and
    support staff only.
    #438427 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 24, 2025 at 11:47

    Hello, Terpsauce,

    Thank you for reaching out to us.

    Please enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction and what needs to be fixed.

    Warm Regards,
    The 8Theme Team

    Content is visible for topic creator and
    support staff only.
    #438429 Copied
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