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Product archive page doesnt show product carousel

This topic has 4 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Adeeb Ahmed
    Adeeb Ahmed
    Participant
    October 12, 2024 at 08:11

    Hi,
    Apart from shop page, i have created another page for the category “Accessories” from theme builder > products archive , the issue is that i wanted to add a new carousel above the all the products in Accessories page but only the heading of the carousel is visible while the products dont show up in live website and are visible only in Elementor, Thanks!

    #418371 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 14, 2024 at 06:56

    Hello, Adeeb Ahmed,

    Thank you for reaching out to us.

    Please provide the URL of the mentioned page.

    Best Regards,
    8Theme’s Team

    #418480 Copied
    Avatar: Adeeb Ahmed
    Adeeb Ahmed
    Participant
    October 16, 2024 at 19:44

    Hi, thanks for replying,
    i have shared the link the private area, its visible on elementor but not on other devices

    Please contact administrator
    for this information.
    #419028 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2024 at 07:41

    Hello, Adeeb Ahmed,

    We’ve checked your page and the carousel works fine https://gyazo.com/13e597607686de561c885cd0f810d028

    It is possible that we may have misunderstood your initial request. To assist us in better understanding the issue, could you kindly provide a video demonstration and a more detailed description of the problem you are experiencing?

    We appreciate your cooperation and look forward to resolving this matter for you.

    Best Regards,
    8Theme’s Team

    #419079 Copied
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