Product Attributes - by Shahzad Ahmed - on WordPress WooCommerce support

This topic has 38 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

  • Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    June 5, 2020 at 07:36

    Hello,
    Products attributes and variations aren’t working properly. The sizing swatches it’s showing double have look at it. https://i.imgur.com/LNbYilC.png. Please help me fixing this.
    After updating the theme I’d lost almost everything in my website.

    Please, contact administrator
    for this information.
    37 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2020 at 10:00

    Hello,

    1)This line – http://prntscr.com/su8b8u comes from AliDropship Woo Plugin plugin, so disable the plugin or our Variation swatches (Theme Options > WooCommerce (Shop) > Shop elements).
    Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
    2) Have you followed our documentation https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ ?
    Clear cache and check the site one more time. What exactly was lost?

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    June 5, 2020 at 10:09

    Main images of the products are gone specifically after updating the theme. I’d tried to follow your documentation and updated yet I don’t know what went wrong.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 5, 2020 at 10:15

    Please clear cache and check one more time, because I do not see any problems with images. Could you provide URL of page where images are missing?

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    June 7, 2020 at 07:41

    Hello,
    Please have a review at my website. I’ve changed the background color but the products titles are shown in white color. I’m unable to change colors please guide me through.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2020 at 09:34

    Hello,

    Theme Options > Styling > Dark Version > Off.

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    June 8, 2020 at 06:37

    It’s same not changed the color of the products names. That color remain white please have a look.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 9, 2020 at 11:31

    Hello,

    Theme Options > Typography > Content > Headings color > http://prntscr.com/swgvvf
    Check now.

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    June 13, 2020 at 13:04

    Hello,
    How do I add multiple currencies into my store?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 13, 2020 at 16:47

    Hello,

    This is not a theme question, but related to Woocommerce. Please read their article:
    https://docs.woothemes.com/document/shop-currency/ , the section “Multiple Currencies”.

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    June 19, 2020 at 08:16

    Is that possible to design product page like this https://ecomsolid.myshopify.com/products/8mm-10m-outdoor-safety-rock-climbing-rope-cord-caving

    with your theme? If so may I have a tutorial

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 20, 2020 at 12:26

    Hello,

    You can use one of default product layouts – Theme Options > WooCommerce (Shop) > Single product page > Single product layout or activate our Single Product Page Builder (via Theme Options). Single Products Page Builder allows creating page layout from scratch and you can place elements depends on your needs.
    Likely you will need to use additional plugins to achieve the desired result like this block http://prntscr.com/t39knf We do not give a guaranty for full theme compatibility with all existing plugins, but we will try to help if it is needed.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    June 26, 2020 at 14:42

    How do I change this page https://kohqaaf.com/home/ I want to remove the top banner at this page.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 26, 2020 at 16:27

    Hello,

    Go to Theme Options > WooCommerce > Shop > Shop page layout > remove static block shortcode from the Shop Page Banner Content area.

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    July 4, 2020 at 18:46

    Hello,
    how do I add this sort of sliding cart page https://www.screencast.com/t/xMrgDNHqaCS this is in your theme in this view https://xstore.8theme.com/demos/dark/product/athletic-sneakers/

    Regards,

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 5, 2020 at 08:08

    Hello,

    Theme Options > Header builder > Cart > Mini-Cart Type > Off-Canvas.

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    July 5, 2020 at 08:57

    It’s not showing automatically when someone ads product into cart. Once click on cart then it’s showing. I wish I can show it once someone ads into cart & it slide in automatically instead of clicking at cart button.

    2nd if there’s any option when someone ads to cart a product then there would have been any option like “continue shopping” or “proceed to checkout” that’ll be more user friendly.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 6, 2020 at 15:24

    Hello,

    1) This option works for the simple products because simple products have the Ajax add to cart. If you want to show the cart for the variable products it’s not possible because we don’t have Ajax add to cart for the variable products, unfortunately.

    2) We don’t have such an option by default. Sorry.

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    July 7, 2020 at 06:52

    Is there any way i can achieve this any plugin suggested?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 7, 2020 at 18:28

    Hello,

    Try this one https://wordpress.org/plugins/woocommerce-ajax-add-to-cart-for-variable-products/ or https://wordpress.org/plugins/woo-ajax-add-to-cart/ but we don’t guarantee full compatibility. Maybe plugin or theme should be additionally customized to work together.

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    July 9, 2020 at 04:41

    Hello,
    Please have a look at this screen shot https://www.screencast.com/t/qai1xxJv there’s not difference between Main Category & Sub Category how do I do that? I mean every main category should have been bold & stand out

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2020 at 09:33

    Hello,

    You can use the next custom CSS code:

    .item-design-mega-menu .nav-sublist-dropdown .item-level-1 > a {
        font-weight: 600;
    }

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    July 9, 2020 at 14:56

    Where do I need to use this code in menu? or in every menu I’ll need to add this code?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 9, 2020 at 15:13

    Add the code in Theme Options > Theme Custom CSS > Global custom CSS.

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    July 10, 2020 at 13:50

    Please have a look at this product https://oveep.com/product/dragon-bjj-gi/ I want to display variations into swatches and also want to hide stock option. Along with that I want to make to be ordered even it’s out of stock means from back end but it shows backorder in the place of stock.

    PS: I’d bought another license already that’s why installed at new site. If you want to verify I can provide verification.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 10, 2020 at 14:31

    Hello,

    Please watch this video – https://youtu.be/LgzC4iK-j6A
    Inventory settings come from WooCommerce plugin – https://docs.woocommerce.com/document/configuring-woocommerce-settings/#inventory-options

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    July 15, 2020 at 11:51

    Thank you! would you mind to let me know how can I move category description after the products?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 15, 2020 at 12:02

    Hi,

    You’re welcome!
    Every category has “Description after content” area, or change “Shop Page Banner Position” in Theme Options > WooCommerce (Shop) > Shop > Shop page layout.

    Regards

    Avatar: Shahzad Ahmed
    Shahzad Ahmed
    Participant
    July 15, 2020 at 17:29

    Thanks it works but there’s another problem at homepage some products are showing ADD TO CART & some READ MORE at the button. May I ask why it’s happening & how can I resolve it?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 15, 2020 at 18:18

    Hello,

    Available products have the Add to cart button, out of stock products – Read more http://prntscr.com/tievqi .

    Regards

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