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Product Attributes/variations not showing up

This topic has 6 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

Joaosg_pt

Participant

January 4, 2015 at 15:56

Hello,

I’m having problems with product attributes and variations. I’ve done everything ny the books and the variations still don’t show up on the product page.

Created the attributes and their values, then created all the variations for the product, set the price to all variations and published. Tried several times and the variations still don’t show up on that dropdown menu like the demo. Any change you could provide access to the back-end of your demo to see how it’s done, or add it to the documentations maybe.

An exemple of a product http://195.22.19.197/~protecco/produto/2371/

Best regards

#31884 Copied

5 Answers

Stan Russell

Participant

January 5, 2015 at 10:33

Hello Joaosg_pt,

please provide us with admin credentials for your site.

Regards,
Stan Russell.

#31925 Copied

Joaosg_pt

Participant

January 8, 2015 at 11:23

Hello Stan, here you have them

Please, contact administrator
for this information.

#32375 Copied

Eva Kemp

Participant

January 8, 2015 at 13:31

Hello,

Have you made any changes in original theme file?
Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#32409 Copied

Joaosg_pt

Participant

January 11, 2015 at 16:59

Hey Eva,

Nope. I just remember changing the css to avoid showing the prices on a specif page but did that with custom css and just on that page.

I also use a custom css file, but already tested without that feature of the theme on and it keeps not showing the variations.

Do you have any idea about what could be causing this?

Please, contact administrator
for this information.

#32839 Copied

Eva Kemp

Participant

January 13, 2015 at 11:20

Hello,

We’ve checked the issue with default WordPress theme and however variations are visible there, but “Add to cart” button can’t be shown. So we recommend you to contact Woocommerce team support concerning this issue as there is an error for Woocommerce plugin on the site:
http://imgur.com/JA8a9oh

Thank you.
Regards,
Eva Kemp.

#33146 Copied
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