Product Box Alignment & Checkout Page Problem

This topic has 42 replies, 4 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

  • Avatar: Our Little Bliss
    Our Little Bliss
    Participant
    June 12, 2014 at 08:08

    Dear Jack,

    After activating the child theme, the website did not seem slow in loading. It must be that day the server is slow, giving me the wrong impression.

    If I have made changes under Woocommerce->Setting->Emails->Completed Order->Email Heading, does that save into the customer-completed-order.php? I could not find this particular line in the php file. I want to check if I need to copy this file to the child theme?

    Where can I find the option for me to select the product as featured?

    I also noticed that my website is missing the register option in the header even though I have set them ON under theme options. Please assist to check where have I done wrong.

    Many Thanks.

    Avatar: Eva
    Eva Kemp
    Support staff
    June 12, 2014 at 13:12

    Hello,

    To create Register link you need create Register page. Here is the link to the instruction: https://www.8theme.com/demo/docs/idstore/index.html#!/registration_page
    Use this shortcode to add featured products:
    [etheme_featured_products]
    Also please read this article about featured products: https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones
    Regarding the order question you’d better contact Woocommerce support. They should provide you with more information.

    Regards,
    Eva Kemp.

    Avatar: Our Little Bliss
    Our Little Bliss
    Participant
    June 13, 2014 at 08:26

    Dear Eva

    Ok I got it. Thank you very much.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 13, 2014 at 08:29

    Hello,

    You’re welcome!

    Regards,
    Jack Richardson

    Avatar: Hofpils
    Hofpils
    Participant
    June 17, 2014 at 17:11

    Hi Jack,

    I have the same problem:

    “After I enter the required details for billing address from the checkout page, the page jump straight to the bottom skipping through Shipping Address.”

    Can you help me please?

    Best
    Heiko

    Avatar: Eva
    Eva Kemp
    Support staff
    June 17, 2014 at 18:25

    Hello,

    Please provide us with FTP credentials and your site url in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Hofpils
    Hofpils
    Participant
    June 17, 2014 at 19:09

    Hello Eva,

    Thanks for help.

    Please find the requested data.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 17, 2014 at 20:50

    Hello @Hofpils,

    We’ve added anchor tag into form-checkout.php file in the directory /wp-content/themes/idstore/woocommerce/checkout.
    Please check Checkout page.

    Regards,
    Eva Kemp.

    Avatar: Hofpils
    Hofpils
    Participant
    June 18, 2014 at 07:16

    It works. Thanks for this. The jump is now correct.

    But, now the first step – Billing adress, is now not unfolded.
    The first form Billing adress should be unfolded, as in the past.

    Can you help me?

    Best
    Heiko

    Avatar: Eva
    Eva Kemp
    Support staff
    June 18, 2014 at 08:38

    Hello @Hofpils,

    It has been fixed.
    Please check the site and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: Hofpils
    Hofpils
    Participant
    June 18, 2014 at 09:08

    Many thanks for the quick help – it works.

    Thanks
    Heiko

    Avatar: Eva
    Eva Kemp
    Support staff
    June 18, 2014 at 09:10

    You’re welcome.

    Regards,
    Eva Kemp.

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The issue related to '‘Product Box Alignment & Checkout Page Problem’' has been successfully resolved, and the topic is now closed for further responses

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