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Product Box Alignment & Checkout Page Problem

This topic has 42 replies, 4 voices, and was last updated 10 years, 8 months ago ago by Eva Kemp

Our Little Bliss

Participant

June 12, 2014 at 08:08

Dear Jack,

After activating the child theme, the website did not seem slow in loading. It must be that day the server is slow, giving me the wrong impression.

If I have made changes under Woocommerce->Setting->Emails->Completed Order->Email Heading, does that save into the customer-completed-order.php? I could not find this particular line in the php file. I want to check if I need to copy this file to the child theme?

Where can I find the option for me to select the product as featured?

I also noticed that my website is missing the register option in the header even though I have set them ON under theme options. Please assist to check where have I done wrong.

Many Thanks.

#6822 Copied

Eva Kemp

Participant

June 12, 2014 at 13:12

Hello,

To create Register link you need create Register page. Here is the link to the instruction: https://www.8theme.com/demo/docs/idstore/index.html#!/registration_page
Use this shortcode to add featured products:
[etheme_featured_products]
Also please read this article about featured products: https://support.8theme.com/index.php?/Knowledgebase/Article/View/9/0/how-to-mark-products-as-featured-and-new-ones
Regarding the order question you’d better contact Woocommerce support. They should provide you with more information.

Regards,
Eva Kemp.

#6863 Copied

Our Little Bliss

Participant

June 13, 2014 at 08:26

Dear Eva

Ok I got it. Thank you very much.

#6947 Copied

Jack Richardson

Support staff

June 13, 2014 at 08:29

Hello,

You’re welcome!

Regards,
Jack Richardson

#6948 Copied

Hofpils

Participant

June 17, 2014 at 17:11

Hi Jack,

I have the same problem:

“After I enter the required details for billing address from the checkout page, the page jump straight to the bottom skipping through Shipping Address.”

Can you help me please?

Best
Heiko

#7269 Copied

Eva Kemp

Participant

June 17, 2014 at 18:25

Hello,

Please provide us with FTP credentials and your site url in Private Content.

Regards,
Eva Kemp.

#7276 Copied

Hofpils

Participant

June 17, 2014 at 19:09

Hello Eva,

Thanks for help.

Please find the requested data.

Please, contact administrator
for this information.

#7285 Copied

Eva Kemp

Participant

June 17, 2014 at 20:50

Hello @Hofpils,

We’ve added anchor tag into form-checkout.php file in the directory /wp-content/themes/idstore/woocommerce/checkout.
Please check Checkout page.

Regards,
Eva Kemp.

#7294 Copied

Hofpils

Participant

June 18, 2014 at 07:16

It works. Thanks for this. The jump is now correct.

But, now the first step – Billing adress, is now not unfolded.
The first form Billing adress should be unfolded, as in the past.

Can you help me?

Best
Heiko

#7329 Copied

Eva Kemp

Participant

June 18, 2014 at 08:38

Hello @Hofpils,

It has been fixed.
Please check the site and clear browser cache before.

Regards,
Eva Kemp.

#7338 Copied

Hofpils

Participant

June 18, 2014 at 09:08

Many thanks for the quick help – it works.

Thanks
Heiko

#7340 Copied

Eva Kemp

Participant

June 18, 2014 at 09:10

You’re welcome.

Regards,
Eva Kemp.

#7341 Copied
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Product Box Alignment & Checkout Page Problem

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