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Product Builder and WooPayments/Stripe visibility issue

This topic has 4 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Luca Rossi

Laurent

Participant

May 10, 2024 at 22:26

On the product page, below the price, there is a promo message from WooPayments / Stripe that should appear (Affirm, Klarna..). This message does not appear when using the Single Product Builder – both Customizer and Elementor versions. It works once I disable single product builder from the Xstore options.

You can see both versions in the private area. The live site uses the customizer. I just installed Elementor for testing. Can you suggest css to make the message appear when using product builder?

Please, contact administrator
for this information.

#394696 Copied Theme version: 9.3.9

3 Answers

Luca Rossi

Support staff

May 11, 2024 at 06:15

Hi @tartakmeble,

Could you please also provide temporary wp-admin?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#394715 Copied

Laurent

Participant

May 11, 2024 at 14:47

Please let me know how you solve it, so I know for next time.

Thanks,
Laurent

Please contact administrator
for this information.

#394745 Copied
Luca Rossi

Support staff

May 12, 2024 at 04:51
Dear Laurent,

We hope this message finds you well.

We have implemented a solution to the issue you reported by inserting the following custom code into the functions.php file located in your child theme:

add_action( 'etheme_woocommerce_template_single_price', [ 'WC_Payments', 'load_stripe_bnpl_site_messaging' ], 15 );

You can view the modification here: [https://prnt.sc/ZWumcvFKLl6W](https://prnt.sc/ZWumcvFKLl6W)

Could you kindly verify if the solution meets your requirements? Your confirmation is highly appreciated.

Best regards,
The 8Theme Team
#394782 Copied
Tagged: ecommerce solutions, product builder, stripe visibility issue, troubleshooting woocommerce, woocommerce, woopayments, wordpress templates
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