This topic has 4 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez
Hi, I have the XStore Child theme installed and I’ve got a Product Carousel medule on the home page. We only have one product right now, if that makes any difference. On desktop the product image and the blue overlap that appears (with the product name, etc.) appear okay. When I view it on my iphone, the carousel image is clipped. The text in the blue overlapping area is also cut off. There’s also a “read more” button (which I should get rid of anyway) that’s also cut off. Is there something I can do or a setting somewhere that will get rid of these problems. I took a screen shot which shows exactly what I’m talking about. I don’t see any way to upload it here. Thanks in advance for any help.
Hello, Michaelmilauskas,
Thank you for contacting us and for using XStore.
Please provide screenshots or video of the problem.
Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Sorry for the long delay, Rose. I got rid of the carousel since we want to password protect the store area and only make it available to medical professionals. If I have to add the carousel back I’ll follow up and submit another ticket. Thanks!
Hello, @michaelmilauskas,
No problem at all! Thank you for keeping us updated.
If you need any further assistance or concerns, feel free to submit another ticket or reach out. Good luck with your website updates!
Have a nice day!
This topic is now closed!
Best Regards,
8Theme’s Team.
The issue related to '‘Product Carousel doesn’t display correctly on mobile’' has been successfully resolved, and the topic is now closed for further responses