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Product-Category contents not showing and Second footer not showing also

This topic has 62 replies, 4 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

Eva Kemp

Support staff

October 9, 2014 at 20:49

Hello,

Do you have out of stock products now?
Please provide us with the correct login details to wp-admin panel.

Thank you.
Regards,
Eva Kemp.

#19060 Copied

recruiter01

Participant

October 9, 2014 at 22:08

Yes we have, like this product (grecian inspired body con dress) is already out of stock which displays out of stock on single product page here
http://retailtherapyonline.com/product/grecian-inspired-body-con-dress/ , but it is not showing out of stock from products listing page here http://retailtherapyonline.com/product-category/women/new-in-women/page/2/ or/and here
http://retailtherapyonline.com/product-category/deals/under-5k/page/3/.

I want to be able to show out of stock to customers right from the products listing pages as against going to the single product page before seeing the out of product shown on the product.

The login details is in the private content.

Thank you.

Please, contact administrator
for this information.

#19065 Copied

Eva Kemp

Support staff

October 9, 2014 at 23:29

Hello,

I’ve checked default WordPress theme and out of stock products aren’t shown there as well. So the problem is related to Woocommerce settings. You should contact their support concerning this issue.

Thank you.
Regards,
Eva Kemp.

#19079 Copied

recruiter01

Participant

October 10, 2014 at 09:12

ok how do I contact their support and how do I open a ticket with them?

#19131 Copied

Eva Kemp

Support staff

October 10, 2014 at 09:15

Hello,

Here is the link you can contact Woocommerce support team at:
http://www.woothemes.com/contact-us/

Regards,
Eva Kemp.

#19134 Copied

recruiter01

Participant

October 10, 2014 at 16:20

Contacted Woocommerce support but haven’t gotten reply any reply up till now. But in the meantime why am I having this error on our website, this has distorted all the products on our website kindly help it’s urgent.

Warning: Division by zero in /home/xxxxx/public_html/wp-content/themes/xxxx-child/woocommerce/content-product.php on line 43

Please use the same login details given previously to login

#19208 Copied

Eva Kemp

Support staff

October 10, 2014 at 17:06

Hello,

The problem is in the code in woocommerce/content-product.php file of your child theme.
Please check what changes you have done in this file. Do you have debug mode enabled in wp-config.php file? If so, disable it, change define('WP_DEBUG', true); to define('WP_DEBUG', false);

Thank you.
Regards,
Eva Kemp.

#19226 Copied

recruiter01

Participant

October 13, 2014 at 07:24

How do I create this on the homepage: http://i.imgur.com/zYEXdK1.jpg before featured products just like what we have on the demo homepage.

How do I make button on the homepage featured products not broken http://retailtherapyonline.com?

Thank you.

#19375 Copied

recruiter01

Participant

October 13, 2014 at 08:56

After updating this: rto-child/woocommerce/loop/pagination.php and this: rto-child/woocommerce/content-product.php due to complain by woocommerce that my theme has outputted outdated codes and then showing errors of divisible by 0 which I brought to your notice here last week, now my checkout page is not showing Cash on Delivery option as part of the payment options anymore and the product paginations has also changed to 5 products per page as against 12 products per page before the updates.

Why do I keep having errors upon errors on this theme almost every time, kindly help me find a lasting solution to these problems.

Now I hope you’ll not refer me back to woocommerce support because I did what you asked me to do for many days now and they have not replied me up till now.

Thanks.

#19382 Copied

Eva Kemp

Support staff

October 13, 2014 at 14:45

Hello,

Have you changed the URL for wp-admin panel?
Please provide us with the correct credentials for access.

Thank you.
Regards,
Eva Kemp.

#19467 Copied

recruiter01

Participant

October 13, 2014 at 15:08

I’ve not changed it yet, but just incase here it is in the private content.

Please, contact administrator
for this information.

#19477 Copied

recruiter01

Participant

October 14, 2014 at 08:44

Please I need someone to answer my questions that has been asked for hours!

#19591 Copied

Eva Kemp

Support staff

October 14, 2014 at 15:59

Hello,

Sorry for a delay.
I’ve changed the number of products in Settings > Reading.
Concerning Cash on Delivery option, it’s not showing with default WordPress too. So the issue isn’t related to our theme. Sorry.

Regards,
Eva Kemp.

#19703 Copied

recruiter01

Participant

October 14, 2014 at 16:57

Thanks again but the question I asked earlier was not answered: How do I create this on the homepage: http://i.imgur.com/zYEXdK1.jpg before featured products just like what we have on the demo homepage?

Concerning the Cash on Delivery, isn’t there anything I can do to rectify this problem? Any advise will be appreciated.

Thanks.

#19722 Copied
Robert Hall

Support staff

October 14, 2014 at 17:03
Hello recruiter01,

Try to add this code into Home Page
```
<div class="banner one-half"><img src="[etheme_template_url]/images/assets/b1.jpg" alt="" />
[etheme_btn title="Shop Now" url="test_url" class="active"]</div>
<div class="banner one-half last"><img src="[etheme_template_url]/images/assets/b2.jpg" alt="" />
[etheme_btn title="Shop Now" url="test_url" class="active"]</div>
<div class="clear"></div>
```
Regards,
Robert Hall.
#19725 Copied
recruiter01

Participant

October 19, 2014 at 20:03

Hello, Why is my pagination not showing properly? Is there anything I can do to it to display just like the demo.

Thank you.

#20511 Copied

Eva Kemp

Support staff

October 20, 2014 at 08:51

Hello,

We’re unable to log in to FTP account to fix the issue with pagination.
Please provide us with the correct details.

Thank you.
Regards,
Eva Kemp.

#20530 Copied

recruiter01

Participant

October 20, 2014 at 11:10

Pls check FTP details in private content

Please, contact administrator
for this information.

#20567 Copied

Eva Kemp

Support staff

October 20, 2014 at 16:38

Hello,

The pagination issue has been fixed.
Please check.

Regards,
Eva Kemp.

#20647 Copied

recruiter01

Participant

October 20, 2014 at 19:03

Well I have tried to refresh my pages several times but no changes is showing up yet.
The pagination isn’t showing as the demo theme at all.

Thanks.

#20672 Copied

Eva Kemp

Support staff

October 21, 2014 at 15:30

Hello,

I’ve checked this page and the pagination is working fine there.
Could you please clarify what issues are you experiencing? Also provide us with a page link where the problem persists.
And again we’re unable to access your wp-admin panel getting an error “Not found”.

Thank you.
Regards,
Eva Kemp.

#20818 Copied

recruiter01

Participant

October 22, 2014 at 08:35

Yes the links works fine, but the aesthetic aspect isn’t ok what I need is something like this

Concerning, the error, you’ll have to copy and paste the same url given before and it will go well, and don’t forget to use the same IP you’ve been using.

Thanks

#20929 Copied

Eva Kemp

Support staff

October 22, 2014 at 14:11

Hello,

Do you mean you want to change design for pagination links?
Sorry, but you have to contact developers concerning this issue as this is a paid service.

Regards,
Eva Kemp.

#21016 Copied

recruiter01

Participant

October 22, 2014 at 19:30

Even if I can not get exactly the image I posted here, I should be able to get exactly what we have in the Demo pagination at least. Here is what we have in the theme demo page: so why is my theme not like that of the demo pagination? Currently, this is what my theme is showing: I don’t this kind of pagination, but the demo page type.

Thanks

#21125 Copied

Robert Hall

Support staff

October 22, 2014 at 20:09

Hello,

Please provide us with wp-admin access as well.

Regards,
Robert Hall.

#21139 Copied

recruiter01

Participant

October 22, 2014 at 21:45

WP LOGIN IN THE PRIVATE CONTENT

Please, contact administrator
for this information.

#21168 Copied

Eva Kemp

Support staff

October 23, 2014 at 11:22

Hello,

Opening the link for wp-admin panel gives 404 error.
Please check it and provide us with the correct link.

Thank you.
Regards,
Eva Kemp.

#21223 Copied

recruiter01

Participant

October 23, 2014 at 11:31

The error you’re getting is because of your IP and not the url, anyway kindly send your IP and let me whitelist it to the website.

Best Regards,
Adeyemi

#21225 Copied

recruiter01

Participant

October 23, 2014 at 14:54

Another error just noticed now on my website is here: http://retailtherapyonline.com/auctions this page is not displaying images properly the way it should. I have actually chosen One Column, no sidebar as the page template, but this is what it is shown on the page: . Kindly look into this and help to resolve quickly.

Secondly, Every time I create new portfolio project and try to save, I get the following error in the private content:

These errors are really making my life miserable, kindly help me out here.

Best Regards.

Adeyemi

Please, contact administrator
for this information.

#21294 Copied

Eva Kemp

Support staff

October 23, 2014 at 16:28

Hello,

What php version are you using at your hosting provider?
Please ask them to change it to 5.3 version and check portfolio pages after that.

Sorry, but due to security reasons we can’t provide you with our IP address.
Could you please provide us with temporary access to wp-admin panel?

Thank you.
Regards,
Eva Kemp.

#21327 Copied
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Product-Category contents not showing and Second footer not showing also

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