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Product Category Menu Settings Disappeared After Using the XStore Theme

This topic has 4 replies, 4 voices, and was last updated 1 years, 2 months ago ago by Andrew Mitchell

Simon

Participant

January 23, 2024 at 14:34

I just noticed that after I started using your theme, the product category option disappeared from the Appearance > Menus setting. Since I have numerous categories, I don’t want to create them one by one in custom links. What can I do to bring back the product categories so that I can easily add them to the menu?

#380994 Copied Theme version: 9.2.6

3 Answers

Rose Tyler

Support staff

January 23, 2024 at 15:05

Hello, Simon,

Thank you for reaching out to us with your concern.

To incorporate product categories into your menu structure, kindly proceed as follows:

1. Access your WordPress Dashboard.
2. Navigate to ‘Appearance’ and then select ‘Menus’.
3. Once on the Menus page, please click on ‘Screen Options’ located at the top right corner.
4. Ensure that ‘Product Categories’ is checked.

For your convenience, we have provided a visual reference in the attached image. https://ibb.co/XzbYQtb and https://ibb.co/XJGRVwg

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

#380998 Copied

Luca Rossi

Support staff

January 23, 2024 at 15:07

Hi @Simon,

Please click on the Screen options button on the right hand side > then check on Product Categories:

https://prnt.sc/5aFODR2vhoVN

https://prnt.sc/gM7FqoD2-UzJ

Hope it helps!

Best Regards,
8Theme’s Team

#380999 Copied

Andrew Mitchell

Support staff

January 24, 2024 at 02:34

Dear Simon,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#381038 Copied
Tagged: product category menu disappearance, troubleshooting xstore theme, woocommerce menu settings, wordpress theme problems, wordpress woocommerce themes, xstore theme issues
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