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Product Compare not working - by Bon - on WordPress WooCommerce support

This topic has 12 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

Bon

Participant

October 23, 2018 at 12:21

Hi, there,

Product Compare function does not work.
We are installing and activating only the minimum required plugin.
Of course, YITH Woo Commerce Compare installed.
However, the Woocommerce Compare function does not work.

I appreciate your quick response.

#201530 Copied Theme version: v5.1 WooCommerce version: v3.4.7

11 Answers

Rose Tyler

Support staff

October 23, 2018 at 12:23

Hello,

Please provide us with temporary wp-admin and FTP access.

Regards

#201531 Copied

Bon

Participant

October 23, 2018 at 13:15

Hi, there,

Thank you for reply.
I use Temporary Logins to inform you of my wp – admin credentials.
I will register your email address in my Temporary Logins, so please tell me your email address.

Regards

#201539 Copied

Rose Tyler

Support staff

October 23, 2018 at 13:18

Hello,

Please add this code in Theme Options > Custom css:
body.et-compare {display: block;}
you will be able to delete the code after next theme update.
Do not forget to clear cache before checking result.

Regards

#201540 Copied

Bon

Participant

October 23, 2018 at 14:47

Hi, there,

It was successfully displayed.

However, some problems occurred.
When I added only one product item to the comparison, the width of the first table cell is too wide.
This table cell width is just right width at your demonstration site.
Please tell me how to fix this.

Product images are cropped and displayed.
I adjusted the image size of the YITH Compare plugin setting, but it is not fixed.

Regards

#201543 Copied

Rose Tyler

Support staff

October 23, 2018 at 14:57

Hello,

Please provide us with your site URL.
8themes@gmail.com provide the temporary wp-admin access in Private Content area http://prntscr.com/l9gy59

Regards

#201544 Copied

Bon

Participant

October 23, 2018 at 17:10

Hi, there,

You can access my demo site from the following URL.
Also, I will send you a problem picture of comparison table width to you.

Regard

Please, contact administrator
for this information.

#201560 Copied
Rose Tyler

Support staff

October 24, 2018 at 12:28
Hello,

1) The width comes from the plugin. To change the width, you can use this custom css code:
```
.woocommerce table.compare-list tr th {
    width: 80px !important;
}
```
2) For example http://prntscr.com/l9urhe > http://prntscr.com/l9uroz
After these changes, you need to Regenerate Thumbnails to apply them! You can use Regenerate thumbnails plugin to do this https://wordpress.org/plugins/regenerate-thumbnails/

Regards
#201600 Copied
Bon

Participant

October 24, 2018 at 13:20

Hi, there,
Thanks for your reply.

1) We added “custom CSS code” provided by you to the theme option, but this problem is not solved.
https://prnt.sc/l9vjcu
https://prnt.sc/l9vk1j

2) This problem was solved.

I appreciate your quick response.

#201607 Copied

Rose Tyler

Support staff

October 24, 2018 at 13:27

Hello,

Please move the previous code from Theme Options > Custom css into Appearance > Customize > Additional CSS.

Regards

#201609 Copied

Bon

Participant

October 24, 2018 at 13:43

Hi, there,

1) This is solved. Thank you.

Great Support.

#201612 Copied

Rose Tyler

Support staff

October 24, 2018 at 13:45

Hello,

You’re welcome!

Regards

#201613 Copied
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