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Product concerns have not been resolved.

This topic has 2 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Jack Richardson

cocofu

Participant

September 21, 2024 at 00:00

Product concerns have not been resolved.

#415307 Copied Theme version: 9.4.1

1 Answer

Jack Richardson

Support staff

September 23, 2024 at 07:14

Dear @cocofu,

I hope this message finds you well. I would like to refer you to our previous conversation regarding the issue you experienced, which can be found at this link: https://www.8theme.com/topic/my-products-are-all-duplicate-and-illegal/page/2/#post-415338. Following our discussions, we implemented a switch from one widget to another. Also, it seemed for us that the solution we implemented was good for you according to your words that we can close the topic because the main concern is solved -> https://www.8theme.com/topic/my-products-are-all-duplicate-and-illegal/page/2/#post-415345.
I am pleased to inform you that, based on my latest review of your shop, the products now appear correctly when selecting a Product category. You can view the updated display here: https://gyazo.com/fed659f41672e14e9a15342cd6056a58.

Should there be any other issues or if the resolution does not meet your expectations, please provide us with a detailed description of the specific problems you are still encountering.

Additionally, I would like to remind you again of our support guidelines, which stipulate response times of up to 24 hours on weekdays and up to 48 hours on weekends. Due to the volume of inquiries we receive, immediate responses may not always be feasible. We greatly appreciate your patience and understanding, and we assure you that your request will be addressed as promptly as possible by our developers.

We also kindly request that you refrain from creating multiple topics regarding the same issue, as this can lead to delays in our response times. We have noticed that there have been five additional topics created with the same question. Please continue to monitor the current thread for updates.

Thank you for your cooperation and understanding.

Best Regards,
Jack Richardson
The 8Theme Team

#415466 Copied
Tagged: fix woocommerce product problems, resolve woocommerce template issues, troubleshoot wordpress woocommerce concerns, unresolved woocommerce issues, wordpress templates product concerns
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