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Product Description is displayed in 3 columns

This topic has 7 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

Safe Desires

Participant

August 4, 2024 at 19:22

https://safedesires.com/product/v-neck-mesh-babydoll-slip/

Why is this product displaying this way?

Please, contact administrator
for this information.

#408747 Copied Theme version: 9.3.16 WooCommerce version: 9.1.4

6 Answers

Rose Tyler

Support staff

August 5, 2024 at 07:38

Hello, Safe Desires,

Thank you for reaching out to us with your concern.

Please go to XStore Builders > Single Product Builder via Elementor > edit the template that you created for all products – https://prnt.sc/0qp0nau6znnk

Best Regards,
8Theme’s Team

#408786 Copied

Safe Desires

Participant

August 6, 2024 at 17:35

I don’t see which one product would be different:
https://www.awesomescreenshot.com/video/30250902?key=32310b2560b030f1aff743b92b4863b8

#409119 Copied

Rose Tyler

Support staff

August 6, 2024 at 18:26

Hello, Safe Desires,

Could you please clarify what specific content you intended to showcase in the video?

Your explanation is unclear to us, unfortunately. You wrote “Why is this product displaying this way?” – we thought that the problem is that the product image and description are shown 2 times on a single product page https://prnt.sc/kKMLP1B-6quG , but in your video you did not even scroll the page.

Please describe in more detail what exactly do you want to show us and what assistance is needed.

Best regards,
8Theme’s Team

#409124 Copied

Safe Desires

Participant

August 6, 2024 at 23:37

Toward the end of the video, I am showing the product in question that has the description broken into 3 columns. Please see attached screenshot. You previously mentioned that I had to change the Single Product options in Elementor, but I think this is the only product that is doing that.

Files is visible for topic creator and
support staff only.

#409142 Copied

Rose Tyler

Support staff

August 7, 2024 at 07:29

Hello, Safe Desires,

We appreciate your prompt response.

3 columns are caused by your HTML content here – https://prnt.sc/SvhlTpiBCsqQ Please edit Product short description.

Best regards,
8Theme’s Team

#409191 Copied

Andrew Mitchell

Support staff

August 7, 2024 at 21:22

Dear Safe Desires,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#409400 Copied
Tagged: 3 column product description, customizable woocommerce layout, ecommerce wordpress design, responsive wordpress themes, seo friendly wordpress themes, woocommerce wordpress themes
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Product Description is displayed in 3 columns

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