This topic has 7 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell
https://safedesires.com/product/v-neck-mesh-babydoll-slip/
Why is this product displaying this way?
Hello, Safe Desires,
Thank you for reaching out to us with your concern.
Please go to XStore Builders > Single Product Builder via Elementor > edit the template that you created for all products – https://prnt.sc/0qp0nau6znnk
Best Regards,
8Theme’s Team
I don’t see which one product would be different:
https://www.awesomescreenshot.com/video/30250902?key=32310b2560b030f1aff743b92b4863b8
Hello, Safe Desires,
Could you please clarify what specific content you intended to showcase in the video?
Your explanation is unclear to us, unfortunately. You wrote “Why is this product displaying this way?” – we thought that the problem is that the product image and description are shown 2 times on a single product page https://prnt.sc/kKMLP1B-6quG , but in your video you did not even scroll the page.
Please describe in more detail what exactly do you want to show us and what assistance is needed.
Best regards,
8Theme’s Team
Toward the end of the video, I am showing the product in question that has the description broken into 3 columns. Please see attached screenshot. You previously mentioned that I had to change the Single Product options in Elementor, but I think this is the only product that is doing that.
Hello, Safe Desires,
We appreciate your prompt response.
3 columns are caused by your HTML content here – https://prnt.sc/SvhlTpiBCsqQ Please edit Product short description.
Best regards,
8Theme’s Team
Dear Safe Desires,
We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.
Click here to rate now: https://themeforest.net/downloads
Thank you sincerely for your ongoing support!
Best Regards,
The 8Theme Team
The issue related to '‘Product Description is displayed in 3 columns’' has been successfully resolved, and the topic is now closed for further responses