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Product description not updating - by Antonio_aristide

This topic has 5 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

Antonio_aristide

Participant

November 8, 2020 at 16:45

Hi! When I insert a description for a product in the WordPress admin panel, it doesn’t update in the site store. Check the private content area for screenshots.
What can be the cause of this? I checked the single product builder in the theme option and it is disabled.

Can’t provide the website URL or temporary access for now as I am working locally.

Please, contact administrator
for this information.

#258483 Copied Theme version: 7.1 WooCommerce version: 4.6.2

4 Answers

Rose Tyler

Support staff

November 8, 2020 at 16:56

Hello,

Do you use Elementor demo? You need to set these settings – https://prnt.sc/vfm50g Then you will be able to edit the description content using Elementor.

Regards

#258485 Copied

Antonio_aristide

Participant

November 8, 2020 at 18:14

I want the product decriptiopn to update automatically when I update it in the WordPress admin products panel, I don’t want to edit them using elementor.

#258493 Copied

Antonio_aristide

Participant

November 8, 2020 at 19:00

I tried updating the short product description and that does work, it’s the full product description, next to the reviews tab that does not update after updating the product in the WordPress panel.

Also, is there a way to remove the description and review tabs from ALL product pages? In case I may want that later.

#258494 Copied

Rose Tyler

Support staff

November 8, 2020 at 20:49

Hello,

Demo content was create using Elementor so can be edited using element.
Also, you can create your own products using editor that you prefer – https://docs.woocommerce.com/document/managing-products/

Do not add description and the tab won’t be displayed.
Reviews can be disabled – https://prnt.sc/vfpctu Delete default comments – https://prnt.sc/vfpdd9

Regards

#258512 Copied
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