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Product Description – shortcode doesn't work

This topic has 10 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Robert Hall

vehr

Participant

January 8, 2016 at 10:40

Hello,

I have problem. In product description doesn’t work shortcode (like buttons, columns).
How can I solve this problem?

Best,
Tomek

#107119 Copied

9 Answers

Robert Hall

Support staff

January 8, 2016 at 11:18

Hello,

Could you please clarify with more details what exactly you want to do and show us screenshots?

Also please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#107127 Copied

vehr

Participant

January 8, 2016 at 11:42

hello,

screen below:

Please, contact administrator
for this information.

#107140 Copied

Robert Hall

Support staff

January 8, 2016 at 11:49

As I see “Catalog” button works fine. Do you tried to make two columns there?
Also please provide us access with full permissions for wp-admin panel.

Regards,
Robert Hall.

#107141 Copied

vehr

Participant

January 8, 2016 at 11:59

Button “Catalog” in description is wide.
Yes, I would like to create two columns.
I changed access

#107145 Copied
Robert Hall

Support staff

January 8, 2016 at 13:10
Hello,

Please try to add this code in custom.css file
```
.tab-content > .active{
width:60px;
}
.tab-content .span6 {
    width: 550px;
}
```
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#107172 Copied
vehr

Participant

January 8, 2016 at 13:24

thanks, buttons work good,
but columns still doesn’t work.

Best,
Tomek

#107178 Copied
Robert Hall

Support staff

January 8, 2016 at 13:42
Please try to decrease width value to 545px in this code
```
.tab-content .span6 {
    width: 550px;
}
```
Regards,
Robert Hall.
#107180 Copied
vehr

Participant

January 8, 2016 at 13:45

thanks, 540px work good.

Best,
Tomek

#107181 Copied

Robert Hall

Support staff

January 8, 2016 at 13:49

You’re welcome!

Regards,
Robert Hall.

#107183 Copied
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Product Description – shortcode doesn't work

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