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Product description tabs - by absico - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Jack Richardson

absico

Participant

November 18, 2015 at 11:14

Hi
I want the product description tabs to appear under the image in full width exactly as it appears in the demo version of the 8theme.
Now it appears on the right side under the short description.

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8 Answers

Jack Richardson

Support staff

November 18, 2015 at 14:31

Hello,

By default product tabs should be displayed in full width. Did you make any changes in original theme files? Also provide us with the correct WP Dashboard credentials in private content.
Thank you.

Best regards,
Jack Richardson.

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absico

Participant

November 18, 2015 at 15:07

No I did not change the files.I requested some changes through your support time one month ago but according to the support feed back the only change was made to the custom.css file.
Any was you can check the request October 6, 2015 at 7:24 pm #91914.

Please, contact administrator
for this information.

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absico

Participant

November 18, 2015 at 15:18

If resetting the single product page theme to the default will solve the issue please do it.
Thankssssssss.

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Jack Richardson

Support staff

November 18, 2015 at 17:08

Hello,

I was trying to connect to your site via FTP with credentials you provided in previous topics but unfortunately they aren’t correct. Please give us the correct FTP credentials in private content as we need it to reupload your theme files.
Thank you.

Best regards,
Jack Richardson.

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absico

Participant

November 18, 2015 at 18:53

Hi
as below

Please, contact administrator
for this information.

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Jack Richardson

Support staff

November 19, 2015 at 08:55

Hello,

I’ve reuploaded theme files. Please clear browser cache and check the site.

Best regards,
Jack Richardson.

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absico

Participant

November 19, 2015 at 11:22

Thankssssssssssssss

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Jack Richardson

Support staff

November 19, 2015 at 14:33

Hello,

You are welcome!

Best regards,
Jack Richardson.

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