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Product Descriptions, Reviews and Additional Info not Showing

This topic has 2 replies, 2 voices, and was last updated 8 years, 11 months ago ago by Jack Richardson

mdmason23

Participant

December 23, 2015 at 21:11

Hello,

Please help…I just noticed since the upgrade that the product description is not appearing on my product pages.

To see the problem, choose a product from my store. (ex: https://butterbeescraps.com/products/metal-filigrees/bronze-filigrees/bronze-metal-filigree-embellishments-7635-b/) When you scroll down under the product image, no description is displayed. You can click on any tab (review, additional information, etc) and nothing shows.

FTP Credentials are in private content.

Thanks,
Monique

Please, contact administrator
for this information.

#105648 Copied

1 Answer

Jack Richardson

Support staff

December 24, 2015 at 09:46

Hello,

The problem was with your child theme configuration.
You wrote in child style.css:
@import url("../blanc/style.css");
but parent theme folder is “blanco”, not “blanc”. I’ve edited it.

Clear browser cache and check tabs now.

Best regards,
Jack Richardson.

#105684 Copied
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