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Product Detail Page showing different error state when variation is out of stock

This topic has 3 replies, 2 voices, and was last updated 2 years, 6 months ago ago by IvanMTK

IvanMTK

Participant

May 19, 2022 at 23:02

We’ve noticed yet another new error with the theme today and it has to do with the product detail page.

The issue happens whenever a product has more than 4 product variants, it no longer shows the x cross out on the option to reveal that it’s out of stock normally but rather, it shows a blue message box with an error message saying “Sorry, no products matched your selection. Please choose a different combination.”

We believe that this is an issue with theme and is very random because it only occurs after we add more than 4 variants.

I’ve included link to screenshot showing the issue along with links to 2 products, one behaving correctly and another incorrectly.

Please, contact administrator
for this information.

#324251 Copied Theme version: 8.1.5 WooCommerce version: 6.1.2

2 Answers

Olga Barlow

Support staff

May 20, 2022 at 15:31

Hello,

It’s not theme issue, it’s related to WooCommerce plugin. Read this topic, please https://www.8theme.com/topic/exhausted/

Regards

#324313 Copied
IvanMTK

Participant

May 21, 2022 at 02:49
We found the following code snippet to fix the problem:
```
function custom_wc_ajax_variation_threshold( $qty, $product ) {
	return 10;
}

add_filter( 'woocommerce_ajax_variation_threshold', 'custom_wc_ajax_variation_threshold', 10, 2 );
```
https://woocommerce.com/document/change-limit-on-number-of-variations-for-dynamic-variable-product-dropdowns/
#324323 Copied
Tagged: error, out of stock, states, templates, variations, woocommerce, wordpress
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Product Detail Page showing different error state when variation is out of stock

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