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Product element displaying empty blocks.

This topic has 4 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

dea5306

Participant

November 17, 2014 at 15:12

Hello,

I am having a problem with the product element displaying my products with empty areas.
Please take a look. http://imgur.com/w0yQdU9

Also, Is there anyway to enable pages in the product module if my products reach say 100 for one category?

Please, contact administrator
for this information.

#24898 Copied

3 Answers

Eva Kemp

Support staff

November 17, 2014 at 19:15

Hello,

As I see you have 2 theme versions.
You should overwrite old files with the new ones as described in our documentation:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade (paragraph “1.5 Theme Upgrade”)

Could you please clarify what you want to achieve with the products categories?

Regards,
Eva Kemp.

#24971 Copied

dea5306

Participant

November 25, 2014 at 17:04

Hello Eva,

I still was unable to resolve the problem with the product category blocks. Please see the screenshot link below. It seems as if the title of the product is to long it stretches the container for that particular product and then the rest start moving out of place. I tested this and shortened the title and it fixed the issue but is there a way to fix this issue without minimizing the product title?

http://imgur.com/w0yQdU9

If you need to see the code you will need to login with my credentials in order to preview the wp site because of a coming soon page that is active.

Please, contact administrator
for this information.

#26532 Copied
Eva Kemp

Support staff

November 25, 2014 at 18:02
Hello,

Please add this code into custom.css file:
```
.row-count-4 .product {
  height: 320px !important;
}
```
How to create custom.css you can watch in this tutorial.

Thank you.
Regards,
Eva Kemp.
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