Product filter not showin results correctly

This topic has 5 replies, 3 voices, and was last updated 8 months ago ago by Tony Rodriguez

  • Avatar: inva
    inva
    Participant
    April 15, 2025 at 20:48

    when i filter based on categories, it send me to a single product. it should show the list of products in that category.
    this is my wesbsite https://sarandascooters.com/

    Files is visible for topic creator and
    support staff only.
    4 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 16, 2025 at 07:00

    Hello Inva,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: inva
    inva
    Participant
    April 18, 2025 at 10:24

    Here is an admin user

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 18, 2025 at 10:51

    Hello Inva,

    We appreciate your prompt response.

    The issue was caused by the store page being set to Draft status. It has now been resolved, and everything is functioning properly.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 19, 2025 at 10:14

    Dear inva,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Product filter not showin results correctly’' has been successfully resolved, and the topic is now closed for further responses

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