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Product filter not working on my shop page and collection page

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

liang

Participant

October 21, 2024 at 00:21

Hi, I just found that my filter by attribute not working on my website. I have a product under a brand. But when I click the filter, it shows me that there is no product that meets my criteria. can you help me fix it?

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1 Answer

Rose Tyler

Support staff

October 21, 2024 at 08:59

Hello,

Thank you for reaching out to us. The issue you encountered was due to the presence of a product attribute with the slug “brand.” We have resolved this by replacing it with “atr-brand”.

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Best Regards,
8Theme’s Team

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