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Product filter not working well on the shop page

This topic has 4 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

MAHDAR

Participant

February 26, 2023 at 11:28

Hey, good time.

Category filtering doesn’t work well

For example: I have 20 products in the pullover category that have different sizes, but when I filter, only 3 are displayed on size s, while 20 is

And when the size filters with color, it doesn’t show anything anymore.

Please view the video

Please, contact administrator
for this information.

#348102 Copied Theme version: 9.0.4

3 Answers

Rose Tyler

Support staff

February 26, 2023 at 13:29

Hello, MAHDAR,

We kindly ask you to clear your cache and check if the filter is working properly now.
We thank you for your cooperation.

Kind Regards,
8theme team

#348115 Copied

MAHDAR

Participant

February 26, 2023 at 23:53

Hello good time
This is not fixed
It is only correct in English but it is problematic in other languages

Please watch the video

Please give the filter a thorough review
thank you so much

Please contact administrator
for this information.

#348135 Copied

Rose Tyler

Support staff

February 27, 2023 at 11:37

Hello, MAHDAR,

I’ve followed this article https://wpml.org/errata/woocommerce-6-3-the-new-product-attributes-lookup-table-is-not-populated-for-products-in-secondary-language/ and disabled “Use the product attributes lookup table for catalog filtering” option.
Please check the filters now.

Kind Regards,
8theme team

#348170 Copied
Tagged: product filter, shop page, troubleshooting, woocommerce, wordpress themes
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