Product filter not working well on the shop page

This topic has 4 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: mahdar
    MAHDAR
    Participant
    February 26, 2023 at 11:28

    Hey, good time.

    Category filtering doesn’t work well

    For example: I have 20 products in the pullover category that have different sizes, but when I filter, only 3 are displayed on size s, while 20 is

    And when the size filters with color, it doesn’t show anything anymore.

    Please view the video

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2023 at 13:29

    Hello, MAHDAR,

    We kindly ask you to clear your cache and check if the filter is working properly now.
    We thank you for your cooperation.

    Kind Regards,
    8theme team

    Avatar: mahdar
    MAHDAR
    Participant
    February 26, 2023 at 23:53

    Hello good time
    This is not fixed
    It is only correct in English but it is problematic in other languages

    Please watch the video

    Please give the filter a thorough review
    thank you so much

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2023 at 11:37

    Hello, MAHDAR,

    I’ve followed this article https://wpml.org/errata/woocommerce-6-3-the-new-product-attributes-lookup-table-is-not-populated-for-products-in-secondary-language/ and disabled “Use the product attributes lookup table for catalog filtering” option.
    Please check the filters now.

    Kind Regards,
    8theme team

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