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Product filters not showing up in side bar

This topic has 4 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

  • Avatar: Pei
    Pei
    Participant
    May 16, 2019 at 15:51

    I’m trying to add filter products by price, rating and so on by adding those widgets in Shop Sidebar, but those wouldn’t show up at all only showing filter by categories.
    Can you help me asap?

    #213912 Copied Theme version: 5.2 WooCommerce version: 3.6.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 16, 2019 at 15:58

    Hello,

    Please provide screenshots of your Shop page and settings of widgets.
    Use such screenshot maker as Lightshot https://prnt.sc/

    Regards

    #213913 Copied
    Avatar: Pei
    Pei
    Participant
    May 16, 2019 at 16:43

    Here you go.
    http://prnt.sc/npfh24
    http://prnt.sc/npfhiz

    #213915 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2019 at 07:24

    Hello,

    Make sure that your products have ratings and attributes. Add a few new products and check if the price filter appears. https://docs.woocommerce.com/document/managing-products/
    How does it work with the default WC theme – Storefront?
    If the problem occurs with our theme only, provide URL and temporary wp-admin access so we can take a closer look.

    Regards

    #213944 Copied
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