Product Gallery Double Arrow’s X’s inconsistent sliding, and zooming etc..

This topic has 4 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler

  • Avatar: nixatsnow
    nixatsnow
    Participant
    October 8, 2021 at 05:22

    Hi there, i am having challanges with the double arrows, double “X” to close the image as well as other inconsistencies with the product gallery within products after installing a particular plugin (WooThumbs – https://iconicwp.com/products/woothumbs/ ) to check out few things .. i’ve utilized softaculous to do a full site backup as always just incase prior to installing that 3rd party plugin but after having the above issues, i’ve restored the site which the restore replaces everything including all databases, tables, settings, files etc.. literally anything but still no luck as i am seeing double of all these arrows and X’s etc.. i have never had an issue with restoring the site to any of the prior backups and still get the same issue.. like never.

    here is the screenshot – https://prnt.sc/1v8yykj
    and the vid – https://screenrec.com/share/K2SF5tsPlq

    I’ve tried resetting, clearing, rebuilding Woocommerce transients, databases, clearing cache, turning off plugins, rebuilding thumbnails, changing size and aspect ratio and then try all of the above again.. nothing.. no luck.

    lastly i saw on one of the past 8theme articles that you guys sugges turning off elementor JS in theme settings, i also did that.. still not luck. Your assitance would definetly be great to resolve this. Thanks again!

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 8, 2021 at 16:28

    Hello,

    I added the below code to child theme style.css

    .pswp__button, .pswp__button--arrow--left:before, .pswp__button--arrow--right:before, button.pswp__button {
        background-image: none !important;
    }

    Check now.

    Regards

    Avatar: nixatsnow
    nixatsnow
    Participant
    October 8, 2021 at 16:38

    Perfect. thanks Olga. Works great – https://screenrec.com/share/UrANdH35cG – i’ll advise if there are any further issues on these galleries..

    Looks like you guys are working extra hard to keep up with all the requests. Not to overwhelm you guys on top of all these support request from other folks who most cant even spell.. but have a series of questions i’d like to submit – which would be best? should i list them all with a number on a ticket and submit publicly or send it in the private content area or straight email? im 90% aware of all the capabilities and limitations of the theme and woo some of these questions would be theme specific. let me know thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 9, 2021 at 12:14

    Hello,

    Please post different questions via separate topics on the support forum here – https://www.8theme.com/forums/xstore-wordpress-support-forum/ You can use the Private Content area depends on your needs.

    Regards

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