This topic has 4 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler
Hi there, i am having challanges with the double arrows, double “X” to close the image as well as other inconsistencies with the product gallery within products after installing a particular plugin (WooThumbs – https://iconicwp.com/products/woothumbs/ ) to check out few things .. i’ve utilized softaculous to do a full site backup as always just incase prior to installing that 3rd party plugin but after having the above issues, i’ve restored the site which the restore replaces everything including all databases, tables, settings, files etc.. literally anything but still no luck as i am seeing double of all these arrows and X’s etc.. i have never had an issue with restoring the site to any of the prior backups and still get the same issue.. like never.
here is the screenshot – https://prnt.sc/1v8yykj
and the vid – https://screenrec.com/share/K2SF5tsPlq
I’ve tried resetting, clearing, rebuilding Woocommerce transients, databases, clearing cache, turning off plugins, rebuilding thumbnails, changing size and aspect ratio and then try all of the above again.. nothing.. no luck.
lastly i saw on one of the past 8theme articles that you guys sugges turning off elementor JS in theme settings, i also did that.. still not luck. Your assitance would definetly be great to resolve this. Thanks again!
Hello,
I added the below code to child theme style.css
.pswp__button, .pswp__button--arrow--left:before, .pswp__button--arrow--right:before, button.pswp__button {
background-image: none !important;
}
Check now.
Regards
Perfect. thanks Olga. Works great – https://screenrec.com/share/UrANdH35cG – i’ll advise if there are any further issues on these galleries..
Looks like you guys are working extra hard to keep up with all the requests. Not to overwhelm you guys on top of all these support request from other folks who most cant even spell.. but have a series of questions i’d like to submit – which would be best? should i list them all with a number on a ticket and submit publicly or send it in the private content area or straight email? im 90% aware of all the capabilities and limitations of the theme and woo some of these questions would be theme specific. let me know thanks!
Hello,
Please post different questions via separate topics on the support forum here – https://www.8theme.com/forums/xstore-wordpress-support-forum/ You can use the Private Content area depends on your needs.
Regards
The issue related to '‘Product Gallery Double Arrow’s X’s inconsistent sliding, and zooming etc..’' has been successfully resolved, and the topic is now closed for further responses