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Product gallery images not sliding/working

This topic has 5 replies, 4 voices, and was last updated 8 months, 3 weeks ago ago by Andrew Mitchell

Carty

Participant

July 19, 2024 at 19:44

Hello team,

I could not get the product gallery slider working. The arrows show but do no action when you click on it. Only when the variation is changed, a different image loads. Other images in the galley wont load. The thumbnails don’t show up too.

It was actually working sometime back. Suddenly after one of the updates it has stopped working.

Please help me.

PS: Site and login details provided in private content area.

Thank you.

Please, contact administrator
for this information.

#405928 Copied Theme version: 9.3.15

4 Answers

Richi

Participant

July 19, 2024 at 20:17

Having the same problem, i think after the update

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support staff only.

#405930 Copied

Tony Rodriguez

Support staff

July 20, 2024 at 06:48

Hello, @Carty & @Richi

Thank you for contacting us and for using XStore.

To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#405957 Copied

Richi

Participant

July 20, 2024 at 15:05

Thank you so much, it worked for me

#406022 Copied

Andrew Mitchell

Support staff

July 20, 2024 at 15:15

Dear Carty,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#406023 Copied
Tagged: fixing woocommerce gallery issues, product gallery images solution, woocommerce image slider problem, woocommerce product gallery repair, woocommerce themes fix, wordpress sliding images, wordpress themes image sliding
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