Product gallery images not sliding/working

This topic has 5 replies, 4 voices, and was last updated 5 months ago ago by Andrew Mitchell

  • Avatar: Carty
    Carty
    Participant
    July 19, 2024 at 19:44

    Hello team,

    I could not get the product gallery slider working. The arrows show but do no action when you click on it. Only when the variation is changed, a different image loads. Other images in the galley wont load. The thumbnails don’t show up too.

    It was actually working sometime back. Suddenly after one of the updates it has stopped working.

    Please help me.

    PS: Site and login details provided in private content area.

    Thank you.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Richi
    Richi
    Participant
    July 19, 2024 at 20:17

    Having the same problem, i think after the update

    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 20, 2024 at 06:48

    Hello, @Carty & @Richi

    Thank you for contacting us and for using XStore.

    To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Richi
    Richi
    Participant
    July 20, 2024 at 15:05

    Thank you so much, it worked for me

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 20, 2024 at 15:15

    Dear Carty,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Product gallery images not sliding/working’' has been successfully resolved, and the topic is now closed for further responses

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