This topic has 32 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp
Hello,
Please provide us with wp-admin and FTP credentials in Private Content.
Regards,
Robert Hall.
Hope you will help me soon.
There are few more errors, i will point it out :
1. Hover image is not working.
Product Image Hover : Image Enlarge and Image Swap is not working
2. Revolution slider is working, but there is some error message (Ajax Error!!! parsererror) when i try to edit or add a new image.
3. I cant align the related products. The images are are aligned but its been overlay,
the text(Related Products) is hidden you can check the single product page.
4. I have added the Product Page Banner but its also not showing
Can i have the sign up details in a single line like i have shown below
Email Address* ______________ First Name ___________________ Submit Button
Please do have a look at all these points i have pointed out. Hope you will help me soon.
Waiting for your response…..?
Hello,
You’re using old theme version.
Please update it to 2.9.3 version as described in our documentation:
https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade
Thank you.
Regards,
Eva Kemp.
Hello,
Hello,
Because we need the to see what version of the theme you use.
And we can’t upgrade theme for you without your permission.
Thanks for understanding.
Regards,
Robert Hall.
Ok thanks let me try
Hello,
You’re welcome!
If you have any questions please feel free to contact us.
Regards,
Robert Hall.
Hello i have updated the theme but there is some issue, i cant understand. Can u help me out.
In the WP admin Blanco theme settings its showing
Then in the single products page the name and add to cart button is overlapped by the image, please do have a look i have changed the single page product layout in the 4 possible ways but no luck 🙁
And the final issue is i have pointed out earlier
Can i have the sign up details in a single line like i have shown below
Email Address* ______________ First Name ___________________ Submit Button
Please do have a look at all these points i have pointed out. Hope you will help me soon.
Hello
First please create custom.css file or Child theme and there need to put some customization.
Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.
About Child Theme: http://codex.wordpress.org/Child_Themes
We don’t recommended you to added some changes in default theme files.
Also you have a lot of themes. They are unnecessary.
Regards,
Robert Hall.
Hi,
There is some issue on my products page, when i select the products only 10 items are showing while trying to select the second page nothing goes on and on the original Blanco theme 9 products are showing per page. What is the problem with my page can u help me out.
Hello,
We’ve fixed the issue with pagination.
Please check it and clear browser cache before.
Regards,
Eva Kemp.
Hi thanks, still the products page is showing 10 products in a page 3×3 plus a single product on the bottom 🙁
Can i have the sign up details in a single line like i have shown below
Email Address* ______________ First Name ___________________ Submit Button
Hope you will help me soon.
Regards
Hello,
How many products do you want to show per page?
Sorry, but there is no option to change sign up form.
Regards,
Eva Kemp.
Hi,
9 products per page 3 x 3 format
Hello,
I’ve changed the number of products to display in Settings > Reading > “Blog pages show at most”.
Please check products page now.
Regards,
Eva Kemp.
Hi,
Thanks its perfect now
Hello please help me my site is not working, now its showing a blank 🙁
i tried to edit
http://www.ohlalajewelry.com/wp-admin/theme-editor.php?file=woocommerce%2Fcontent-product.php&theme=blanco
please help me soon
Regards
hello,
I have updated thanks
You’re welcome!
Regards,
Robert Hall.
Hello,
In my home page the next arrow for featured product is not in the correct position, and there is some space after the latest product before the footer. Can you help me to solve the problem.
Regards
Hello,
Once again sorry i have fixed the issue, now the space after the latest products on the home page is the issue. 🙁
Can you help me?
Regards
Hello,
I’ve made some changes in your Home page. Check it.
Regards,
Robert Hall.
Hi,
Thanks its working well
Hi,
The next problem is with the single product page, you can see the zoom its not working well and the product gallery images (thumbnails slider) is not at all aligned. Can u help me out.
Regards
The issue related to '‘Product Gallery – Not Showing’' has been successfully resolved, and the topic is now closed for further responses