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Product gallery slideshow arrows not showing in Safari

This topic has 6 replies, 2 voices, and was last updated 8 years, 1 months ago ago by Eva Kemp

estudiodao

Participant

October 21, 2016 at 15:33

Hi, I’m using Classico and Woocommerce. In my single-product page there is a gallery slideshow (with featured video). The arrows of this slideshow doesn’t show in Safari (works perfectly in Chrome).

I’m able to drag the pictures of the slideshow, but not able to see the arrows.

I’ve tried deactivating the featured video plugin but nothing happens.

#143549 Copied Theme version: 1.7.1 WooCommerce version: 2.6.6

5 Answers

Eva Kemp

Support staff

October 21, 2016 at 17:48

Hello,

Please show a page where the issue persists and provide WP admin credentials in Private Content.

Regards,
Eva Kemp.

#143573 Copied

estudiodao

Participant

October 21, 2016 at 18:21

ok

Please, contact administrator
for this information.

#143575 Copied

Eva Kemp

Support staff

October 24, 2016 at 09:08

Hello,

We checked the page in Safari browser and arrows are shown https://infinit.io/_/3aCuBzV .
Could you please show a screenshot? What Safari version are you using?

Regards,
Eva Kemp.

#143688 Copied

estudiodao

Participant

October 24, 2016 at 19:04

Hello, I’m using Safari 10.0 in macOS Sierra 10.12.

Thank you,

Please, contact administrator
for this information.

#143779 Copied

Eva Kemp

Support staff

October 25, 2016 at 10:11

Hello,

We checked the issue on different PC’s and Mac OS and didn’t get it, we see arrows when hovering the image.

Try to check on different PC’s and reply back.

Regards,
Eva Kemp.

#143834 Copied
Tagged: arrows, gallery, product, safari, slideshow, themes, woocommerce, wordpress
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