Product Grid Widget is not working properly

This topic has 7 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

  • Avatar: Adminz12
    Adminz12
    Participant
    November 6, 2020 at 23:30

    HI, XStore Elementor Product grid is not working properly. I have added a link to a video. Please have a look.
    Link to video: https://www.dropbox.com/s/iqys6cz6o878zvu/grid.mp4?dl=0

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2020 at 09:37

    Hello,

    Here is loop-start.php file – https://dropmefiles.com/mUg9H , re-upload it via FTP into xstore/woocommerce/loop/ folder.
    Also, the fix will be added in the next theme update.

    Regards

    Avatar: Adminz12
    Adminz12
    Participant
    November 7, 2020 at 10:30

    When is the next update coming? Cz I am not familiar with ftp.

    Avatar: Adminz12
    Adminz12
    Participant
    November 7, 2020 at 10:34

    That link also not working

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2020 at 11:08

    Hello,

    The next update will be released within 1-2 weeks.
    Please follow these steps :
    https://dropmefiles.com/mUg9H – download the files https://prnt.sc/vf2zcj
    – connect to your server via FTP software (FileZilla) go to /wp-content/themes/xstore/woocommerce/loop/ folder and upload this file with replacing.

    Regards

    Avatar: Adminz12
    Adminz12
    Participant
    November 7, 2020 at 13:06

    Those links are not working my friend. It says “site cant reach.”

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2020 at 13:11

    We’ve sent loop-start.php to your registration email. Please check.

    Regards

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The issue related to '‘Product Grid Widget is not working properly’' has been successfully resolved, and the topic is now closed for further responses

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