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Product image dimension and lightbox - by thomas.eklof@gmail.com

This topic has 5 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

thomas.eklof@gmail.com

Participant

April 26, 2016 at 10:34

Hi,

We’re having trouble with the product image dimensions. We’ve set the dimensions according to your guide. We have different errors.

1. catalog image makes the rows uneven in the shop. Se image:

2. Single product images does not adapt to the original size of the image IF we have product gallery images as well. It works only if we only use the main product image.
3. Product Gallery images does not look like your royal theme version : (https://www.8theme.com/demo/royal/product/bandana/)
4. We also hoping to enlarge the images in a product gallery but it only lets us see the slide.
5. If we try to enable woocommerce lightbox we tick the box and save – but it does stay ticked, so apparently we can’t change to woocommerce lightbox.

We have recently updated the royal theme to 2.6 and the woocommerce is the latest version.

/Thomas

Please, contact administrator
for this information.

#122918 Copied Theme version: Royal Theme WooCommerce version: Latest

4 Answers

thomas.eklof@gmail.com

Participant

April 26, 2016 at 10:44

EDIT: 5. If we try to enable woocommerce lightbox we tick the box and save – but it does NOT stay ticked, so apparently we can’t change to woocommerce lightbox.

If you want to see a product with product image gallery: https://oakleafs.se/shop/purple-alien-landscape-with-elements-furnished-by-nasa/

#122920 Copied

Jack Richardson

Support staff

April 26, 2016 at 12:27

Hello,

1. Please show a page where the issue persists.

2./3. You had MasterSlider option enabled for Woocommerce images http://storage2.static.itmages.com/i/16/0426/h_1461669579_3743979_319b97c7d7.png . I’ve disabled it. Please check single product page with gallery now.

4. As I see the image can be enlarged http://storage9.static.itmages.com/i/16/0426/h_1461669444_1620886_4143abf8fd.png .

5. Try to disable all 3rd-party plugins and enable Woocommerce lightbox.

Best regards,
Jack Richardson.

#122949 Copied

thomas.eklof@gmail.com

Participant

April 26, 2016 at 16:03

1. I have many pages that has the issue:
https://oakleafs.se/photographs/animals/
https://oakleafs.se/photographs/black-white/
https://oakleafs.se/photographs/cities/
https://oakleafs.se/photographs/panorama/
https://oakleafs.se/photographs/urban/
https://oakleafs.se/photographs/water/
https://oakleafs.se/photographs/world/

And now i only watched the first page so this problem exist on more than this..

4. yeah the images with no product gallery can me enlarged. As I said, when there is a product gallery you can’t enlarge them. But since you fixed the lightbox function this works good enough i guess.

5. There is only the theme and woocommerce that has a lightbox function, and I’ve tried to disable the themes lightbox but the woocommerce doesn’t work anyway. But this is also okey for now, since you fixed problem 2 & 3.

Thank you!

#122994 Copied
Jack Richardson

Support staff

April 26, 2016 at 16:19
Hello,

1. The reason is your images have different sizes.
Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

.products-page-cats { height: 30px; } .shop-full-width .products-grid.row-count-4 .product img { height: 300px; }

Best regards,
Jack Richardson.
#123001 Copied
Tagged: dimension, lightbox, persuasive, product image, template, woocommerce, wordpress
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