This topic has 9 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Olga Barlow
So when I upload the product image, it now displays funny. Please see the example in the private content area.
Hello,
Do you use Elementor Pro and its single product builder to create the single product page layout? Go to Appearance > Themes > Install and activate the Storefront theme. Check the product. Do you have the same issue when the Storefront theme is activated?
Regards
I’m using the XStore theme. How can I keep using this theme and fix the issue on the product page?
Hello,
Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.
Regards
Thanks for all the help!
Hello,
FTP is ok but WP Dashboard access is incorrect. Provide us with valid username and password http://prntscr.com/wd1wvr
Regards
Hey sorry about that, and sorry about the delay.
Hello,
I checked your product and don’t see problem with the product gallery images https://gyazo.com/14640fb6110d4fdf6f93bed49abf201a Could you, please, provide screenshot of the issue and explain in more detail your actions to reproduce the issue?
Regards
P.S. don’t use product image for the bg of the column where you placed the product gallery element https://prnt.sc/105mkeq
Regards
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