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Product image does not disappear on first click in lightbox exit

This topic has 4 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Rose Tyler

TheOne

Participant

December 14, 2022 at 20:33

Hello,

If you visit my product page (in private) and click on the main product image the image will enlarge (lightbox). Then click either on the “x” in the upper corner or outside of the image and you will notice that you have to press either one on another option twice to exit the lightbox.

Please, contact administrator
for this information.

#341483 Copied Theme version: 8.3.8 WooCommerce version: 7.2.0

3 Answers

Rose Tyler

Support staff

December 15, 2022 at 07:40

Hello,

Please edit any page using Elementor page builder > go to Site settings > Lightbox > Image Lightbox > disable.
Let us know the result.

Regards

#341513 Copied

TheOne

Participant

December 23, 2022 at 11:21

Hello,

Yes, that worked, thank you. I still don’t know why this is happening but ok.
And now you don’t have the picture options in the upper right corner.

Another problem here is that if you look at the picture in private you will notice that even if theres one picture in the product it shows the arrows like theres a gallery there?

Please contact administrator
for this information.

#342215 Copied

Rose Tyler

Support staff

December 23, 2022 at 11:36

Hello,

It is predefined behavior. If you want to change it, please submit a request to our dev team – https://www.8theme.com/taskboard/

Regards

#342217 Copied
Tagged: image, lightbox, persuasive, product, themes, woocommerce, wordpress
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