Product image flip option not working now. only shows front image only.

This topic has 6 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Chandru
    Chandru
    Participant
    July 15, 2024 at 16:09

    Product image flip option not working now. only shows front image only.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 16, 2024 at 07:58

    Hello Chandru,

    Thank you for reaching out to us.

    Please try to disable “Disable Theme Swiper JS” via Theme Options > Speed Optimization.

    If this doesn’t help, please describe the issue more deeply and provide temporary wp-admin access.

    Best Regards,
    8Theme’s Team

    Avatar: Chandru
    Chandru
    Participant
    July 16, 2024 at 08:05

    Thanks now it works. Is this a temporary solution, or is it fixed?
    Also, before, it worked well Can you please explain the issue? Why its happened.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 16, 2024 at 09:43

    Hello,

    Thank you for contacting us and for using XStore.

    We have identified that the issue you are experiencing was triggered by a recent update to the Elementor plugin. To resolve this, we kindly ask you to apply the patch we have provided. Detailed instructions on how to use the XStore patcher can be found here: https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    8Theme’s Team

    Avatar: Chandru
    Chandru
    Participant
    July 16, 2024 at 09:52

    Thanks Team.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 16, 2024 at 09:52

    Dear Chandru,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Product image flip option not working now. only shows front image only.’' has been successfully resolved, and the topic is now closed for further responses

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