Product image hover swap image is smaller than the main

This topic has 4 replies, 2 voices, and was last updated 25 minutes ago ago by Rose Tyler

  • Avatar: Creatica
    Creatica
    Participant
    January 16, 2025 at 09:48

    Hi,
    In product archive page when hover over an image it shows the second image form the gallery but with smaller size. From where i can fix this. See the screenshot.

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    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2025 at 10:11

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best regards,
    8Theme’s Team

    Avatar: Creatica
    Creatica
    Participant
    January 16, 2025 at 10:14

    If you want to access the admin panel of our site you will need to change your hosts file in Windows\System32\drivers\etc folder

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    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 16, 2025 at 11:00

    Hello, Creatica,

    Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
    Make sure that thumbnails are uncropped in settings and then regenerate thumbnails using the appropriate plugin.

    Best regards,
    8Theme’s Team

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