Product image is not dynamically displayed anymore

This topic has 7 replies, 3 voices, and was last updated 2 years, 9 months ago ago by MarkStore

  • Avatar: MarkStore
    MarkStore
    Participant
    February 20, 2022 at 10:54

    Hello,

    I have created a popup with elementor, and inside this popup I added an image(image widget) which pulls up dynamically the product image.

    It worked fine since I created it few months ago, but since last week it doesn’t display anymore. I just have the frame but not the product image anymore.

    I thought it might be a conflict with another plugin, so I deactivate them, but nothing changes.
    Can you please help me?

    Screenshot, WP admin password and FTP access are inside the Private content area.

    Thank you,
    Regards

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2022 at 14:21

    Hello,

    I’ve passed this question to one of our developers. I will let you know once get an answer. Our developers will back at work after the weekend. Please be patient and do not change access.
    Also, contact support of Elementor pro (or plugin that adds the functionality of selecting Products image there), maybe they will be able to give advice.

    Regards

    Avatar: MarkStore
    MarkStore
    Participant
    February 20, 2022 at 14:29

    Hello,

    Thank you for your quick answer.
    I already contacted support of Elementor and they said it is a problem with your theme.
    I will wait for a solution from your developers.
    Thank you,

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2022 at 15:43

    Hello,

    Fixed. Clear cache and check now

    Regards

    Avatar: MarkStore
    MarkStore
    Participant
    February 20, 2022 at 16:39

    Hello,

    Thank you so much for your quick support, it works perfectly now.

    I saw another problem: on every product pages, I created a button which is sticky at the bottom.(visible only on mobile devices)
    It was fine until now, but I saw a little bug.

    My button is set to fullwidth but when you go to the very top of the page, there is a left margin applied to the button.
    But once you scroll down, it returns to normal fullwidth.

    Can you help me to fix this please?

    Screenshot is on the Private content area.

    Thank you,

    Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 21, 2022 at 16:52

    Hello,

    I checked your product and did not face the mentioned issue https://gyazo.com/d0d5889682fcee94e2a0a39bff407376

    Regards

    Avatar: MarkStore
    MarkStore
    Participant
    February 22, 2022 at 04:30

    Hello,

    OK, thank you.
    I may clear my browser’s cache.

    Regards

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The issue related to '‘Product image is not dynamically displayed anymore’' has been successfully resolved, and the topic is now closed for further responses

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