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Product image issue - by raymondlee1226 - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: raymondlee1226
    raymondlee1226
    Participant
    October 20, 2015 at 03:58

    Hi,

    I have 2 issues on this woopress theme.

    *Single product page main image issue.
    I already changed the image settings and regenerate thumbnails. But the image size is still not changing. Please refer to private content.
    One more thing is that the “SALE” icon displayed on the product image is in wrong position.
    I also would like to check with you that is there any image ratio setting to limit the single product image size? I want my image ratio to be 1:1. But I know that some themes set it to 4:3.
    Please advise.
    Thanks.

    Please, contact administrator
    for this information.
    #94926 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 20, 2015 at 08:17

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #94969 Copied
    Avatar: raymondlee1226
    raymondlee1226
    Participant
    October 20, 2015 at 08:20

    Hi Eva,

    Please refer to private content.

    Please, contact administrator
    for this information.
    #94970 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    October 20, 2015 at 10:47

    Hello,

    You should set images sizes as described in the documentation:
    https://www.8theme.com/demo/docs/woopress/#!/woocommerce

    Please try it and check single product page after that.

    Regards,
    Eva Kemp.

    #95020 Copied
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