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Product Image Screen Option Missing? - by DigitalRaindrops

This topic has 9 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

DigitalRaindrops

Participant

October 4, 2015 at 16:00

I purchased the theme this morning, all is going very well setting up a new website, in the admin panel New Product and Edit Product the “Product Image” option is missing.

Product Gallery is fine but I cannot select the “Product (Main/Featured) Image”, I have worked around this for now by switching back to a default theme.

Regards

David

#91233 Copied Theme version: Current New Install WooCommerce version: Cuttent New Install

8 Answers

Eva Kemp

Support staff

October 5, 2015 at 12:27

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#91357 Copied

DigitalRaindrops

Participant

October 5, 2015 at 13:03

Hi Eva,
Here are the details you asked for, please see private message.

Please, contact administrator
for this information.

#91367 Copied Theme version: Current New Install WooCommerce version: Current New Install

Robert Hall

Support staff

October 5, 2015 at 15:01

Hello,

I’ve checked your issue and uploading images working perfect. I’ve tested it for a ‘Deposit’ product. Look at screenshot: http://prntscr.com/8nzkyw

Regards,
Robert Hall.

#91405 Copied

DigitalRaindrops

Participant

October 5, 2015 at 15:34

Hi Robert thanks for that,
it was not there yesterday and when I went in today after you added it, I found it nested inside the Video section, it could be because I started with “Store Front” and possible when I activated the new theme “Store Front” did not clear some widget option values, as the Video Widget is where the Product Image is in Store Front.

Rather than a new ticket, if I create a new page with the Plain which I thought was a Wide Page template there is no header, is that correct, as wide and plain can easy be confused, I would suggest that a wide template (Header, Footer no Sidebars) be added to a later release.

I can create a child theme for now I have just added a return to store button, like here, I would prefer that the header was on a wide template.
http://www.crazyraindrops.co.uk/wishlist/

Regards

David

#91413 Copied Theme version: Current New Install WooCommerce version: Current New Install

DigitalRaindrops

Participant

October 5, 2015 at 15:50

Hi Robert,
Thinking about it when I go to he Widget Customizer the Main Sidebar is missing from the options, it looks like that “Store Front” did not unregister the Widgets and Sidebar settings.

http://crazyraindrops.co.uk/external/widgets.png

Regards

David

#91422 Copied Theme version: Current New Install WooCommerce version: Current New Install

Eva Kemp

Support staff

October 5, 2015 at 17:27

Hello,

I’ve set “Default template” for the page “Wishlist”:
http://storage4.static.itmages.com/i/15/1005/h_1444062281_7191308_ae37d70dc0.png
Header is shown there now. Please check.

Go to Appearance > Widgets and check “Main Sidebar” area there.

Regards,
Eva Kemp.

#91452 Copied

DigitalRaindrops

Participant

October 6, 2015 at 05:16

Hi Eva,
I did know how to set the Page Templates, the point I was making there is a “blank” page template that has no Header or Footer, which is ok for a Pop Up or a page with a button in the body like the Cart and Checkout.

There is no “Wide” page template with Header, Footer, Wide Body with no Side Bars, that is a template I tend to use for things like the wallet and information pages like Contact Us and About Us.

I can use a child theme and create a wide template page myself, I was just pointing out that it may be worth including a wide page template in the next release.

Kind Regards

David

Please, contact administrator
for this information.

#91572 Copied Theme version: Current New Install WooCommerce version: Current New Install

Eva Kemp

Support staff

October 6, 2015 at 09:36

Hello,

Please take our apologies for inconveniences.
We’ll take your notice into our account and try to implement it in future updates.

Thank you.

Regards,
Eva Kemp.

#91653 Copied
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