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Product image size - by GL Makeup - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler

GL Makeup

Participant

October 3, 2017 at 16:23

Dear 8theme,

I have 2 questions, please help.

1. In my ecommerce shop I use only 1:1, 1350*1350 size images. In the grid view some images are 170*170 and some 192*192. Earlier all was the same 192*192 size. How can I fix it and reach the 192*192 size for all?
You can check here: http://makeupwebshop.hu/webshop/akcios-smink-termekek/

2., The brand silder shows only a “0” and does not work – only on mobile devices. Sometimes I see the same on desktop and clear the cache and it will start again (on desktop). But after a few days it goes bad again. But on mobile does not work at all. How can I fix it?

You can see here under SMINKTANFOLYAMON HASZNÁLT MÁRKÁK
http://profisminkiskola.hu/

Thank you in advance

Haave a nice day

Please, contact administrator
for this information.

#174121 Copied Theme version: 3.0.3 WooCommerce version: 2.6.8

5 Answers

Rose Tyler

Support staff

October 4, 2017 at 08:47

Hello,

1. You can delete Product Thumbnails Width and Height in Theme Option, then go to Woocommerce > Settings > Products > Display and change Single Product Image settings. Use hard crop if you want to crop images.
Read more there https://docs.woocommerce.com/document/fixing-blurry-product-images/
Then regenerate thumbnails https://wordpress.org/plugins/regenerate-thumbnails/
2. Please provide screenshots of the brand slider on your page.

Regards

#174161 Copied

GL Makeup

Participant

October 13, 2017 at 18:30

Dear 8Theme,

1, Thank you I will try it.

2. Here is the screenshot from my mobile. https://imgur.com/a/BjSeD

Some other questions

3. I have 2 sites (http://profisminkiskola.hu/ and http://makeupwebshop.hu/). I placed the remarketing code for the same place into the footer file directly above the last body tag. On makeupwebshop.hu everything is ok but on profisminkiskola.hu it says ‘Code should be placed directly above the closing <body> tag’. On http://profisminkiskola.hu/ it is very strange, but when I log in as administrator and check the page source I can see the remarketing tag at the bottom of the page. But when I logged out or check the page source in incognito mode there is no remarketing code. Do you have any idea to fix it?

4., I uploaded videos to single product pages. Is it possible to show the video cover page under the main product image and not the red play logo with ‘video’ title? Some customers cant find the video 🙂
http://makeupwebshop.hu/shop/szaj_smink/ruzs_es_szajfeny/evana-dry-matte-liquid-lipstick-mattra-szarado-tartos-ruzs/

5., I uploaded new images into gallery and this white padding area appears between the line of images. How can I remove it? Earlier there was no padding here. http://profisminkiskola.hu/iskola-kepek/

thank you very very much for your help 🙂

#175130 Copied

Rose Tyler

Support staff

October 16, 2017 at 10:56

Hello,

Please update theme https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade and all required plugins https://www.8theme.com/download-plugins/
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/legenda/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

3. Try to use Insert Footers and Headers plugin to add the code.
4. It is not possible by default.
5. It is default VC Image Gallery element, so the problem doesn’t relate to our theme, very likely after plugin update it will be solved.

Regards

#175226 Copied

GL Makeup

Participant

October 19, 2017 at 08:44

Dear Rose,

thank you very much.

I will update them.

The plugin what you recommended works perfectly:)

#175526 Copied

Rose Tyler

Support staff

October 19, 2017 at 09:23

Hello,

You’re welcome!

Regards

#175538 Copied
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