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Product image slow download - by gpontos

This topic has 6 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Rose Tyler

gpontos

Participant

May 10, 2019 at 13:13

Hello everyone…Please some help. The main product image downloads “slow”. It appears after the thumb gallery images have downloaded. I will appreciate your support.
my site is:
ifiwear.com

#213669 Copied Theme version: The latest version WooCommerce version: The latest version

5 Answers

Rose Tyler

Support staff

May 10, 2019 at 13:44

Hello,

Use optimized images. For example, http://prntscr.com/nmt9zt https://tinypng.com/

Also, in console on your site – http://prntscr.com/nmt9am , read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-add-custom-favicon/

When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use.

Regards

#213670 Copied

gpontos

Participant

May 10, 2019 at 17:49

Hello Rose….I believe you did not understand my issue. I m not asking how to set the favicon. In addition my images are well optimized using Photoshop and there are not any additional plugins. Please spend some time and look into my problem.
Thank you

#213685 Copied

Rose Tyler

Support staff

May 10, 2019 at 18:43

Hello,

The main image on the single product page is the biggest, compare to thumbnails from the gallery has, so it loads a bit longer. Speed up of the site will reduce the delay, so I would recommend you follow these recommendations https://www.8theme.com/topic/website-running-extreamly-slowly/ and fix the situation with the favicon (request to undefined image takes time).
If you mean something else, please describe the problem in more details.
Thanks in advance.

Regards

#213686 Copied

gpontos

Participant

May 13, 2019 at 11:58

ok Rose. I’ve implemented your suggestions. It seems that the main product image is downloading a little faster. Is there is any way to make the download faster, ex like your demo in Royal default product page ?
Thank you

#213749 Copied

Rose Tyler

Support staff

May 14, 2019 at 07:52

Hello,

Please read this topic https://www.8theme.com/topic/the-subject-is-slow/

Regards

#213788 Copied
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