Product Image Thumbnails Display Issue — “Thumbnails Bottom” Setting Not Reflected

This topic has 3 replies, 3 voices, and was last updated 1 days, 20 hours ago ago by Tony Rodriguez

  • Avatar: Baris
    Baris
    Participant
    April 8, 2025 at 16:10

    Dear Support Team,
    I hope you’re doing well.
    I’m currently using your theme for our WooCommerce store, and I’ve encountered an issue regarding the product image thumbnails layout. Although I’ve selected the “Thumbnails Bottom” option in the Elementor product template settings (please see the attached screenshot), the thumbnails still appear inside the main product image area on the live product pages (as shown in the other attached screenshot).
    It seems that the chosen setting is not being correctly applied or reflected on the front end.
    Could you please look into this issue and advise on how it can be resolved? I would appreciate your support in getting this corrected as soon as possible.
    Thank you in advance for your assistance.

    Best regards,
    Baris

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    2 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 9, 2025 at 06:52

    Hello,

    Thank you for reaching out to us.

    We’ve removed this custom CSS code – https://prnt.sc/cb7OnCrlifBB

    @media screen and (min-width: 993px) {
            selector #swiper-unique-id-1 {
            position: absolute;
            bottom: 0;
            padding: 20px;
            left: 0;
            right: 0;
            margin: 0;
        }
    }
    @media screen and (max-width: 992px) {
            selector #swiper-unique-id-2 {
            position: absolute;
            bottom: 0;
            padding: 20px;
            left: 0;
            right: 0;
            margin: 0;
        }
    }

    Please clear cache and check the result.

    Warm Regards,
    The 8Theme Team

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 16, 2025 at 08:01

    Dear Baris,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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