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Product image too small when clicked - by emeliech

This topic has 8 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

emeliech

Participant

October 18, 2018 at 09:25

Hi,

I am having the same problem all the time after an update.
When I go to a product, and click on the product image, it is suppose to be enlarged,
but instead it is really tiny.

https://snag.gy/eS0QRY.jpg

Last year you made a change in product-image.php which solved the problem.

Could you please do this again so I can see my product image in the large format it should be?

Thank you in advance.
Emelie

Please, contact administrator
for this information.

#201253 Copied Theme version: Latest WooCommerce version: Latest

7 Answers

Rose Tyler

Support staff

October 18, 2018 at 09:47

Hello,

Please provide FTP access.

Regards

#201256 Copied

emeliech

Participant

October 18, 2018 at 10:36

Yes, please see private.

Please let me know what changes you have made to the product-image.php

Thanks
Emelie

Please, contact administrator
for this information.

#201261 Copied

Rose Tyler

Support staff

October 18, 2018 at 10:52

Thanks. Let us know a path to the theme folder

Regards

#201262 Copied

emeliech

Participant

October 18, 2018 at 10:58

Sure,
see private

Please, contact administrator
for this information.

#201263 Copied

Rose Tyler

Support staff

October 18, 2018 at 12:35

Fixed. Please, clear cache and check.
http://prntscr.com/l7hut3
http://prntscr.com/l7hv24
esc_url( $image[0] )

Regards

#201269 Copied

emeliech

Participant

October 26, 2018 at 09:43

Hello,

Ok, if there are 3 product images, they are now the same size when clicking on them, but they have the smaller size. I want them to be bigger when I click on them.
How can I change that?

Thanks
Emelie

#201757 Copied

Rose Tyler

Support staff

October 26, 2018 at 15:42

Hello,

Looks like you use CDN. We’ve done some changes, but can’t see them. Could you clear CDN?

Regards

#201794 Copied
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