Product images are bugged, slider does not work… After updating please help.

This topic has 3 replies, 3 voices, and was last updated 3 months ago ago by Andrew Mitchell

  • Avatar: Cataclyps
    Cataclyps
    Participant
    July 19, 2024 at 09:06

    I updated the theme earlier this morning and my product page images became all screwed up… It’s really annoying and the slider for the images ceased to function as well and I haven’t got a single clue as to what might be causing the issue I really need help..

    The image starts repeating itself without showing the gallery and i dont know how to solve it..

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 19, 2024 at 09:16

    Hello, @Cataclyps,

    Thank you for reaching out to us with your concern.

    We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are properly reflected, we kindly ask you to clear your browser’s cache before revisiting your site.

    For your reference, the resolution involved the application of a patch, which you can review in detail here: [https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/](https://www.8theme.com/documentation/docs/how-to-use-xstore-patcher/).

    Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 19, 2024 at 09:32

    Dear Cataclyps,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

  • Viewing 3 results - 1 through 3 (of 3 total)

The issue related to '‘Product images are bugged, slider does not work… After updating please help.’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.