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Product images are displayed behind the quick view window

This topic has 4 replies, 3 voices, and was last updated 3 weeks, 6 days ago ago by Jack Richardson

Outfitsdealer

Participant

February 5, 2025 at 17:53

When trying to open a product image from the quick view option, the photo opens but it opens behind the quickview window and then its complicated for my user to navigate throught them

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#433446 Copied Theme version: 9.4.7

3 Answers

Rose Tyler

Support staff

February 6, 2025 at 09:04

Hello, Outfitsdealer,

Thank you for reaching out to us.

Could you please describe the desired result in more detail and provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#433504 Copied

Outfitsdealer

Participant

February 13, 2025 at 06:17

Lets forget about the product images for now ,, i have bigger issues.

I need you to fix the functionality of my website. I don’t know what happened. Everything was working properly but then these issues appeared:

1- The filters are not working proprely (for exemple if I selecte size XL it will show products with size XL not available so it doesnt really filter anything).

2- The quick view option on each product has somehow disappeared.

3- the sliding cart window is not appearing anymore. (usually when u add a product to cart and then u press on the cart icon it slides from right .. now its not appearing anymore.

please help me .. feel free to fix the issues as u wish.

Please contact administrator
for this information.

#434192 Copied

Jack Richardson

Support staff

February 13, 2025 at 15:51

Dear @Outfitsdealer,

We hope you are doing well.

1. The filtering by product sizes is based on the default WooCommerce functionality and operates in the same manner as it would with a standard theme such as Storefront. Upon reviewing the filtering system, we found that products displayed after applying size filters are correctly shown, as they all contain the selected values in the “sizes” attribute. However, this does not necessarily mean that only available products will be displayed. If you wish to show only in-stock products, we recommend combining this filter with another one based on stock status or reaching out to WooCommerce support for further assistance.

2. The quick view feature is integrated alongside the “Add to Cart” button, as shown here: https://prnt.sc/Y7D9iTuF5Mn0. However, if you prefer to display only the “Quick View” option, we have applied the following custom CSS: https://prnt.sc/h7xSKDkDP538.

3. We have enabled the following option in the Header Builder under the Shopping Cart widget: https://prnt.sc/3j–M4IwnvxS. The resulting display can be seen here: https://gyazo.com/d77ae6fad50f8af9ce9d102f7b1b1615.

Should you require any further assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
8Theme Team

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