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Product images are fuzzy but not when you click it

This topic has 2 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Tony Rodriguez

TheOne

Participant

December 10, 2024 at 10:32

Hello,

I have a quality problem with product images.
If you go to the “link:1” you will see that the product images are fuzzy (low quality).
And then you click a product lets say “link:2” you will see on the product page that the product image is also fuzzy. But then click on the product image and the quality is much better?

How can i fix this?

Please, contact administrator
for this information.

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1 Answer

Tony Rodriguez

Support staff

December 10, 2024 at 13:56

Hello, @TheOne,

Thank you for reaching out to us with your concern regarding the product image size on your website. We understand how important it is for the images to appear clear and properly aligned to ensure a great visual experience for your users.

Please read the next articles – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ https://docs.woocommerce.com/document/fixing-blurry-product-images/
The size of products comes not from our theme, but from WooCommerce settings in Appearance > Customizer > WooCommerce > Product Images. From your screenshot, it looks like the images are cropped.
Please note that once you change these settings you need to regenerate thumbnails using the appropriate plugin.

It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery and for products. In other cases, images may have different heights on the frontend.

Further assistance you can get from the WooCommerce support team – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

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