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Product images are not displaying and pages load speed to improve if possible

This topic has 10 replies, 3 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

vince08

Participant

March 30, 2022 at 10:11

Hi,
On product pages, product images are not displaying on ipad. The container remains white.

I cleared the browser cache and W3 Total Cache cache but the problem is still there.
Can you help me ?

And can you see if it is still possible to improve the pages loading speed on any device ?

Thanks for your help.

Please, contact administrator
for this information.

#320861 Copied Theme version: 4.1.2.1 WooCommerce version: 6.3.1

9 Answers

Olga Barlow

Support staff

March 30, 2022 at 16:49

Hello,

Could you, please, provide us with screenshot of the issue for better understanding? Because I don’t see a problem https://gyazo.com/807945c61b79f40a6bf365beaa65374c

Regards

#320928 Copied

vince08

Participant

March 30, 2022 at 17:59

Hi,

This is a capture with this link :
https://carnetdemotions.com/20220330_105906.jpg

#320940 Copied

Olga Barlow

Support staff

March 31, 2022 at 03:36

Hello,

I’m sorry but your screenshot is not available https://gyazo.com/4108d0875f41fba21357e3e77b646ad3
You can use Gyazo tool to make a screenshot.

Regards

#320971 Copied

vince08

Participant

April 3, 2022 at 09:48

Hi, sorry.
This is a Gyazo Capture : https://gyazo.com/93296c363e6849267cffb65c954e94e1

Thanks a lot.

#321219 Copied

Olga Barlow

Support staff

April 3, 2022 at 16:21

Hello,

I checked your product and don’t see the issue https://gyazo.com/8bd97206ba73c32e650d83d606cd5983

Regards

#321235 Copied

vince08

Participant

April 3, 2022 at 19:19

The issue is on tablet Ipad with any browser.
Thanks.

#321250 Copied

Rose Tyler

Support staff

April 4, 2022 at 06:42

Hello,

1/ We do not see the problem. Make sure that your browser is up to date.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
2/ https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
https://prnt.sc/bAZ_2wd-wZmy – https://kinsta.com/blog/make-fewer-http-requests/ https://wpastra.com/add-expires-headers/ https://wpengine.com/resources/how-to-enable-gzip-compression-for-wordpress/

Regards

#321266 Copied

vince08

Participant

April 29, 2022 at 09:47

Hi,

1. The issue is fixed.
2. Thanks for the link

Regards.

#322915 Copied

Rose Tyler

Support staff

April 29, 2022 at 10:06

Hello,

You’re welcome! Have a nice day!

Regards

#322921 Copied
Tagged: optimization, page speed, performance, product images, templates, woocommerce, wordpress
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