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Product Images Are Not Scrolling On Individual Product Page

This topic has 11 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

Liya

Participant

April 13, 2022 at 13:48

Hello

I finished working on my staging website and deployed it earlier today.
Since it went live the individual product images stopped scrolling / moving down with the text.

Screenshot attached here: https://gyazo.com/fbecf1adb02bcb1874ba6ead3deea748

#321949 Copied Theme version: 8.1.3 WooCommerce version: 6.4.0

10 Answers

Olga Barlow

Support staff

April 13, 2022 at 15:09

Hello,

Could you, please, provide us with WP Dashboard access to check the issue in more detail and settings that you use?

Regards

#321961 Copied

Liya

Participant

April 13, 2022 at 17:12

Yes of course, please see attached.

Thanks for your help.

Please contact administrator
for this information.

#321974 Copied

Olga Barlow

Support staff

April 14, 2022 at 00:02

Hello,

Provide us with FTP access and also log in to your Cloudflare account to allow us to clear the CDN cache.

Regards

Please contact administrator
for this information.

#321988 Copied

Liya

Participant

April 14, 2022 at 08:40

Thank you
Please se details attached

Please contact administrator
for this information.

#322006 Copied

Olga Barlow

Support staff

April 14, 2022 at 10:55

Hello,

Can’t log in to your CF account https://prnt.sc/KHRzwWcoV-gi
Provide us with the code that you got.

Regards

#322016 Copied

Liya

Participant

April 14, 2022 at 11:00

Thank you, the code is attached

Please contact administrator
for this information.

#322017 Copied

Olga Barlow

Support staff

April 14, 2022 at 11:19

Hello,

Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.

Regards

#322019 Copied

Olga Barlow

Support staff

April 14, 2022 at 15:13

Hello,

Fixed. Check now.

Regards

#322035 Copied

Liya

Participant

April 14, 2022 at 15:23

Thank you so much, it works on our end too.

#322036 Copied

Olga Barlow

Support staff

April 14, 2022 at 15:39

Hello,

You are welcome.

Regards

#322039 Copied
Tagged: individual product page, product images, scrolling, templates, woocommerce, wordpress
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